FULL TIME SALES ASSOCIATE & KEYHOLDER

Position Overview

TOCCIN is seeking a passionate and driven Full-Time Sales Associate & Keyholder to join our Hamptons team. You will be the face of our brand in-store youll play a key role in creating exceptional shopping experiences building client relationships and bringing our mission of sustainable heritage-driven fashion to life. This role is ideal for someone who thrives in a fast-paced retail environment is passionate about storytelling through product and is excited to contribute to a purpose-led brand. Weekend availability is required.

Key Responsibilities

• Deliver an Elevated Customer Experience:

Greet every customer warmly and authentically. Understand their needs and provide personalized recommendations that reflect TOCCINs values.

• Achieve and Exceed Sales Goals:

Take ownership of individual sales targets and contribute to overall store performance by confidently guiding clients through their shopping experience.

• Clienteling & Relationship Building:

Build lasting relationships with customers by maintaining consistent communication remembering preferences and providing a high-touch client-first experience.

• Product Knowledge & Brand Storytelling:

Become an expert on TOCCINs collections history and mission. Share the brand story and product details with customers to create deeper engagement and loyalty.

• Maintain Brand Standards & Store Presentation:

Ensure the store environment is clean well-merchandised and aligned with TOCCINs premium aesthetic. Help execute floor sets visual displays and restocking as needed.

• Operational Support:

Assist with opening and closing procedures point-of-sale transactions returns and exchanges. Support inventory processes loss prevention standards and operational compliance.

• Collaborate as a Team Player:

Work closely with store leadership and fellow team members to meet shared goals and uphold a positive inclusive in-store culture.

Qualifications

• 2 year of experience in a retail or client-facing role preferably in fashion or luxury
• Passion for style sustainability and storytelling
• Strong communication and interpersonal skills
• Organized detail-oriented and proactive
• A positive team-first attitude with a customer-centric mindset