Business Support Coordinator

Business Support Coordinator 1

The Business Support Coordinator 1 follows established procedures and guidelines to provide timely and effective clerical support to an office, business unit, department, or other organization group. The Business Support Coordinator 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

The Business Support Coordinator 1 gathers, compiles, and verifies information and enters it accurately into documents such as reports, presentations or forms; and office systems such as databases or spreadsheets. Codes and sorts documents so they can be accurately processed or filed. Makes standard calculations to accurately compile and report statistics. Responds to, or redirects, routine inquiries from external or internal sources about the organization, its activities, or processes to ensure callers/visitors are answered promptly and accurately. Communicates with external equipment suppliers (for example, vendors of photocopy, printing or fax machines) to arrange equipment service and repair. Performs other routine administrative activities according to the organization's established procedures. These activities may include answering telephones, taking messages, distributing incoming mail, preparing outgoing mail, photocopying, filing, operating office equipment and maintaining office supplies or other inventory. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications:

• Proficiency in all Microsoft Office Programs: Word, PowerPoint, Excel, etc.
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences
• Capacity to maintain confidentiality and work independently in support of the department

Preferred Qualifications:

• High School Diploma or GED
• Prior accounts data entry experience
• Experience with Microsoft 365 Products

Reporting relationships: EEO: "Mindlance is an Equal Opportunity Employer and does not discriminate in employment on the basis of Minority/Gender/Disability/Religion/LGBTQI/Age/Veterans."