Ecommerce Operations Manager
Virtual Vocations Inc
Owning the performance and clarity of the Shopify store, the full-time remote Ecommerce Operations Manager will manage customer experience, streamline operations, and implement systems to enhance efficiency and accuracy in the direct-to-consumer environment. Key responsibilities Take full ownership of Shopify store operations and customer experience Audit the website for inconsistencies and ensure clear, accurate messaging Build and maintain standard operating procedures (SOPs) for operational workflows Required qualifications 2 to 5 years of experience managing Shopify store operations Hands-on experience with order management, fulfillment, and customer service Strong understanding of Shopify apps, backend systems, and troubleshooting workflows Ability to simplify complex information through strong written communication Proven ability to build systems and implement automation in a fast-paced environment
Vacancy posted 4 days ago
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