Customer Service Representative
Lorygen
About the job Customer Service Representative
About Us
- Welcome customers and provide friendly, professional assistance.
- Respond to customer inquiries regarding products and services.
- Resolve customer concerns promptly and professionally.
- Identify customer needs and recommend appropriate solutions.
- Maintain accurate records of customer interactions and service activities.
- Support customer satisfaction and retention initiatives.
- Collaborate with team members to achieve service goals.
- Follow company customer service policies and procedures.
- Participate in ongoing training and professional development.
- High school diploma or equivalent required.
- Strong verbal and written communication skills.
- Excellent customer service and problem-solving abilities.
- Positive attitude and professional demeanor.
- Strong organizational and multitasking skills.
- Ability to work independently and as part of a team.
- Reliable, adaptable, and detail-oriented.
- Previous experience in customer service, retail, hospitality, or another customer-facing role is a plus but not required.
Vacancy posted 4 days ago
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