Technical Training Manager

Program Manager, Technical Training

Confidential Client | Curtis Bay, MD

Salary: $95,000–$110,000

My client is looking for a Program Manager, Technical Training to lead the development of our field technicians, project teams, and emerging technical leaders. This is a highly visible role focused on building technical training programs, developing talent, improving field performance, and helping raise the standard of execution across the organization.

What You’ll Do

• Design and deliver technical training programs for technicians and production teams
• Build structured onboarding, career development, and technical competency programs
• Facilitate hands-on, virtual, classroom, and field-based training
• Create training materials, assessments, guides, videos, and certification programs
• Coach technicians and emerging leaders on technical, operational, and client-facing skills
• Partner with managers to identify skill gaps and develop individualized development plans
• Help standardize technical best practices, operating procedures, and quality standards
• Conduct field observations and project-site audits to evaluate performance, safety, quality, and client service
• Provide real-time coaching and actionable feedback based on field performance
• Translate lessons learned from live projects into future training and development programs
• Partner with manufacturers and industry organizations on training and certification opportunities

What We’re Looking For

• 5+ years of experience in live events, audiovisual systems, entertainment technology, production services, staging, lighting, video, rigging, or a related technical field
• 3+ years of experience in technical training, workforce development, coaching, education, or instructional programs
• Strong ability to teach both technical concepts and hands-on skills
• Excellent presentation, facilitation, and communication skills
• Experience developing training materials, curriculum, or learning programs
• Strong organizational and project management skills
• Ability to build credibility with technicians, project managers, and operational leaders
• Willingness to travel as needed for training and field support

Preferred Experience

• Corporate AV, live events, broadcast, touring, production services, entertainment technology, or systems integration
• Learning Management Systems (LMS)
• Apprenticeship, internship, or technician-development programs
• Degree in Education, Instructional Design, Technical Education, Production Technology, Engineering, or a related field

This is an opportunity to have a direct impact on how technical talent is developed, how teams perform in the field, and how consistently exceptional client experiences are delivered.