Research Director

Research DirectorFleishmanHillard, a global integrated public relations agency, is looking for a Research Director to join our True Global Intelligence Team in one of our Los Angeles, San Francisco, or Seattle office. Our True Global Intelligence Practice integrates primary and secondary research methods with communications measurement and data analytics. This position will assist in leading analytics and assist with client management for multiple accounts, focusing on earned and social media measurement, audience insights, textual analytics and performance assessment. The role will be a great opportunity for someone who is interested in communications and has proven experience in translating analysis of communications performance into data-driven strategy.ResponsibilitiesManage and oversee the end-to-end execution of integrated research and analytics assignments while cultivating strong relationships with clients and cross-functional internal resourcesAdvise clients and senior-level decision makers with strategic recommendations based on research and analytics findingsLead research design and data collection process that align with objectivesEnsure established processes are followed, and maintaining required documentation to deliver results that meet the highest quality standardsOwn all aspects of the project execution and escalate issues that impact the timeline or data quality in a timely mannerCounsel junior-level staff, oversee deliverables, and provide professional development opportunitiesAssist with development of scopes of work, budget management, and staffing with team leadsPresent research findings to clients in a clear and professional manner, translating data into strategic recommendationsCounsel clients on measurement best practices, including identifying priority KPIs, setting benchmarks, and demonstrating successQualificationsAbility to join us in a hybrid model of working in-person in the office weekly in one either our Los Angeles, San Francisco, or Seattle office.7+ years of experience across a broad range of research categories and models; Previous experience in a client-service capacity is preferredExperience in media measurement, including earned, owned, and/or paid; Earned media measurement is preferredExpertise in media data collection tools such as Talkwalker, Brandwatch, Cision, Signal AI, etc.; Google Analytics experience is a plusExperience or interest in AI applications and toolsProven analytical and deductive reasoning skills; able to translate findings into meaningful insights and storytellingStrong Project Management skills; capable of setting priorities, meeting deadlines and managing projectsStrong written and verbal communication skills with the ability to interact with all levels using both technical and non-technical verbiage. Great at presenting findings to a diverse audience.Strong skills in MS Project, MS Excel and Google Sheets, MS PowerPoint and Google Slides, MS Word.Multitasker, self-starter, proactive, problem solve, and ability to work effectively in a team environmentBachelor's degree requiredThe anticipated salary range for this position at the Research Director level is $71,000-$125,000. Salary is based on a range of factors that include relevant experience, knowledge, skills, other job-related qualifications and geography. A range of medical, dental, vision, 401(k) matching, paid time off and/or other benefits also are available.