Supplier Quality Manager

Own the quality performance of FuelCell Energy's external supply base Set supplier quality standards and verify ongoing compliance Drive corrective action for supplier quality issues Lead technical assessment, approval, capability reviews, on-site audits, and risk scoring for new suppliers Define quality requirements in supplier agreements and quality manuals Govern part approval processes, reviewing dimensional results, material certifications, process capability studies, and control plans Assess and approve supplier process, tooling, material, and location changes Own and publish supplier quality scorecards Conduct business and quality reviews with strategic suppliers Identify underperforming suppliers and support supplier development or resourcing Direct containment, disposition, and root cause investigations of supplier nonconformances Review and verify supplier corrective actions Manage supplier chargebacks and quality-related cost recovery Represent supplier quality on new product development teams Review supplier process flow diagrams, failure mode analyses, and control plans Lead run-at-rate and capacity verification activities Plan and execute the annual supplier audit schedule Ensure supplier quality processes satisfy applicable quality management system and customer-specific requirements Support internal, customer, and registrar audits Maintain supplier quality records and drive use of quality data systems Lead, coach, and develop supplier quality engineers and technicians Partner with purchasing, engineering, and operations on sourcing, specifications, and incoming quality issues Manage the supplier quality budget, including travel, third-party inspection, and sorting expenses Report to the Director of Quality and Reliability Serve as escalation point for supply-base issues threatening delivery, cost, or customer commitments Perform other duties as assigned Requirements Bachelor's degree in engineering, manufacturing, materials science, or a closely related technical field Seven or more years of quality engineering or supplier quality experience in a manufacturing environment At least two years leading people or projects Demonstrated command of root cause analysis, statistical process control, measurement systems analysis, process capability, and failure mode and effects analysis Working knowledge of a recognized quality management system standard Working knowledge of part approval and control plan disciplines used in regulated or customer-audited industries Ability to read engineering drawings Ability to apply geometric dimensioning and tolerancing to inspection and acceptance decisions Willingness to travel to domestic and international supplier sites Willingness to lead difficult conversations with suppliers and internal stakeholders Certification as a quality engineer, quality manager, or lead auditor (preferred) Six Sigma Black Belt or equivalent formal problem-solving credential (preferred) Experience developing suppliers in machining, castings, forgings, electronics, or coatings (preferred) Experience managing a global supply base, including low-cost-country sourcing (preferred) Familiarity with enterprise quality management software and supplier portals (preferred) Successful completion of a drug screen, criminal background check, and employment and education verification Core Competencies Demonstrates expertise in supplier quality management, including the ability to set quality standards, conduct audits, and drive corrective actions. Proficient in root cause analysis, statistical process control, and managing supplier relationships to ensure compliance with quality requirements. Highest-signal resume keywords Supplier Quality Management Root Cause Analysis Statistical Process Control Quality Management System Six Sigma Black Belt Hard Skills Quality Engineering Process Capability Failure Mode and Effects Analysis Geometric Dimensioning and Tolerancing Engineering Drawings Interpretation Supplier Development Quality Scorecard Management Dimensional Results Review Material Certification Review Control Plan Governance Soft Skills Leadership Communication Problem-Solving Collaboration Negotiation Certifications & Qualifications Quality Engineer Certification Quality Manager Certification Lead Auditor Certification Six Sigma Black Belt Industry Keywords Manufacturing Environment Supplier Quality Standards Regulated Industries Customer-Audited Industries Global Supply Base Management Tools & Technologies Enterprise Quality Management Software Supplier Portals #J-18808-Ljbffr Jobtailor