CCBHC Healthcare Technician

CCBHC Healthcare Technician

The CCBHC Healthcare Technician will provide case coordination, outreach, and advocacy services to individuals entering CCBHC. The CCBHC Healthcare Technician may assist in conducting initial health screenings and development of a coordinated treatment plan. These clinics are required to provide a comprehensive set of services for children and adults including 24/7 crisis services; outpatient mental health and substance abuse treatment services; immediate screenings, risk assessments, and diagnoses; and care coordination with emergency rooms, law enforcement, and veteran groups. The CCBHC model provides an integrated model for care delivery to reduce overall healthcare costs and improve patient outcomes.

Essential Duties/Responsibilities

• Interact with, monitor, educate, and assist consumers in the performance of activities of daily living in accordance with the goal and objectives identified on the individualized treatment plan.
• Monitor consumer self-administration of medications and document medications in the medication administration register (MAR).
• Maintain records in accordance with applicable standards and regulations.
• Interact appropriately with consumers, visitors, family members and providers in a confidential, therapeutic, ethical and responsible manner.
• Provide direct care to a consumer's needs including assistance with personal hygiene tasks, bathing, toileting, feeding, and mobility.
• Utilize and assist in safety management, emergency procedures, and nonviolent crisis prevention intervention in crisis situations.
• Assist with inventory and general maintenance of supplies, facilities, and equipment.
• Complete housekeeping duties as assigned to maintain a clean, orderly and safe living environment.
• Transport consumers to and from appointments and community outings.
• Complete errands related to consumer care and facility maintenance.
• Participate in consumer treatment planning and implementation under the direction of professional staff involved in patient care.
• Work under the direction of professional staff to ensure all shift duties are completed.
• Attend and participate in any required staff meetings and trainings.
• Assist with admission and discharge of consumers as assigned using the electronic medical record.
• Provides age-appropriate life skills and development training (STD) and other mental health interventions to consumers individually or in groups in accordance with the treatment plan.
• Obtain vital signs, height and weight and document in consumer record.
• Monitor, document, and when applicable prepare meals and snacks for consumer's nutritional intake.
• Obtain knowledge of substance abuse / addiction issues or related work experience that would be beneficial
• Demonstrate competent use of Electronic Medical Record (EMR).
• OBHP qualified staff will be required to complete OBHP modules within 90-days of hire or after transferring into an OBHP position.
• Performs other duties as assigned.

Requirements

• High School diploma or equivalent

CCBHC Healthcare Technician Must Adhere to the Following

• Flexibility to work any shift and location on an as-needed basis.
• Continual development of good oral and written communication skills
• Continual effort to gain knowledge and skills in educating consumers in daily living skills
• Continual development of observation and decision-making skills
• Willingness to use personal transportation in work capacity.
• Completion of Consumer Care Hour expectation as designated per job title in accordance with company guidelines.

Certificates, Licenses, Registrations

• Maintain a valid driver's license in accordance with HCI motor vehicle policy
• Maintain current Crisis Prevention Intervention (CPI) certification
• Maintain current American Red Cross CPR/First Aid/AED certification.

Physical Demands

• Assists consumers walking to and from activities.
• Lifts and carries up to 25 pounds.
• Exposure to disturbed and potentially aggressive patients possible. Stress ranges from low to intense depending on the situation.
• Physical strength necessary to implement CPI interventions.
• Sitting, standing, walking, reaching, climbing ladders, bending, stooping as required to assist with patient care.
• Monitors consumers safe onboarding and offboarding into transportation vehicles.
• Participates in group activities/yard games.
• Working hours rotate quickly.

Work Environment

• 40+ hour work week
• Overtime rate after 40 working hours
• On call schedule in support of crisis
• Nights and weekends periodically

Conditions of Employment

• Satisfactory reference and background investigation checks
• Completion of a pre-employment drug screening and completion of post-employment drug or alcohol tests upon reasonable suspicion of use
• Completion of tuberculin screening no later than three days prior to first day of employment and annually thereafter
• Completion of MMR, Varicella, influenza and coronavirus vaccine
• Completion of Center-wide new employee orientation and ALL required paperwork prior to reporting for work
• Completion of HCI's Commitment to Quality Training, Trauma Informed Care, and e-learning.
• Successful completion of Mental Health First Aid
• Attendance at all mandatory staff development & training
• Complete Recovery Works Training where applicable
• Successful completion of a six month on the job orientation period
• Successful completion of Initial Competency Assessment within first 30 days of employment
• Successful completion of New Employee Department Checklist within 90 days of employment
• Annual restraint training (IPU staff only)
• Participation in payroll electronic deposit
• Adherence to Compliance Program Plan

Job descriptions are not intended, and should not be construed, to be exhaustive lists of all responsibilities, skills, efforts or working conditions associated with a job. They are meant to be accurate reflections of the principal job elements essential for making fair pay decisions about jobs.