Project Manager

The IT Project Manager II will operate as a Servant Leader and Facilitator for 2-3 Agile teams, ensuring the effective implementation of Scrum and Kanban principles. The Scrum Master will operate as a Servant Leader and facilitator for 2-3 Agile teams, ensuring the effective implementation of Scrum and Kanban principles. Liaison & Communication Serve as liaison between technical and non-technical departments. Communicate with other management, developers, product owners and technical support specialists on product issues. Coach the team on best practices (maintaining a healthy backlog, developing high quality user stories, estimating and delivery) Development Organize and facilitate project planning, daily stand‑up meetings, reviews, retrospectives, sprint and release planning, demos and other Scrum‑related meetings. Track and communicate team velocity and sprint/release progress. Maintain process documentation. Ensure the team members are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility. Application Support Assist as needed with backlog maintenance and reviewing quality of user stories. Assist with internal and external communication, improving transparency, and radiating information. Assist with prioritization and resolution of defects/bugs. Management Participate proactively in developing and maintaining team working agreement, standards, and tools. Develop and manage Team performance metrics, leverage to drive efficiencies in the process. Identify and remove impediments, prevent distractions. Facilitate discussion and conflict resolution. Empower the team to self‑organize. Position Requirements Formal Education & Certification Four‑year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience. Must be a Certified Scrum Master. Scaled Agile (SAFe) experience and certification is a plus. Knowledge & Experience Scrum Master or Business Analyst experience is preferred. Understanding of agile software development methodologies, values, and procedures. Thorough understanding of the software development lifecycle. Understanding of organization's development platform and languages. Ability to understand technical issues. Personal Attributes Self‑motivated and capable of managing multiple priorities and tasks as delegated. Team‑player with the ability to work within a collaborative environment. Excellent interpersonal skills, ability to work with diverse personality types. Ability to coach the team to reach their highest potential. Creative and efficient in proposing solutions to complex, time‑critical problems. Collaborative in driving decisions. Ability to deal with multiple projects and deadlines. Strong analytical and problem‑solving skills with high attention to detail. Required/Desired Skills Four‑year college diploma or university degree in computer systems design or computer science, and/or 10 years equivalent work experience. Required, 4 Years Must be a Certified Scrum Master. Required, 5 Years Scaled Agile (SAFe) experience and certification is a plus. Required, 3 Years Scrum Master or Business Analyst experience is preferred. Highly desired, 4 Years Understanding of agile software development methodologies, values, and procedures. Highly desired, 4 Years Thorough understanding of the software development lifecycle. Highly desired Understanding of organization's development platform and languages. Highly desired Ability to understand technical issues. Highly desired Self‑motivated and capable of managing multiple priorities and tasks as delegated. Highly desired Team‑player with the ability to work within a collaborative environment. Required Excellent interpersonal skills, ability to work with diverse personality types. Required Ability to coach the team to reach their highest potential. Required Creative and efficient in proposing solutions to complex, time‑critical problems. Required Collaborative in driving decisions. Required Ability to deal with multiple projects and deadlines. Required Strong analytical and problem‑solving skills with high attention to detail. Required #J-18808-Ljbffr