Assistant Manager at J.Crew Tempe, AZ

Assistant Manager at J.Crew Factory, Tempe, AZ Our Story J.Crew Factory is committed to making shopping fun by creating timeless styles that last season after season. We source the best fabrics at accessible prices, stay on trend, and choose eco‑friendly fabrics while supporting our factory workers without compromise. Our goal is to cultivate high‑quality employees who echo our brand values of creativity, inclusion and collaboration. If this sounds like you, we want to talk. Job Summary As an Assistant Manager, you are a key member of the leadership team. You’ll support a profitable business focused on creating genuine connections that foster customer loyalty, love of the brand, and strong community engagement. Job Responsibilities Be a role model for creating personalized connections with customers that drive loyalty and excitement for the brand. Observe associate performance on the selling floor and assist if necessary to make a connection or sale. Lead fit sessions that enhance product knowledge and fuel a style obsession. Help associates make the most of each customer interaction by sharing specific actions to improve outcomes. Ensure the team is always on track to meet goals and exceed customer expectations. Own the selling floor and ensure that the right people are in the right place at the right time. Be ready to step in for another manager as needed. Plan and execute local events that tie to the community and fuel incremental traffic and sales. Act in a manner that aligns with our values. About You Love our brand, customers and teams. Have a great fashion aesthetic and are plugged in to what’s happening in the industry and community. Have a track record of setting and achieving goals. Are energized by change; shift gears quickly and rally the team behind new strategies and projects. Make smart decisions by actively listening, understanding data and looking beyond the obvious. Have a high school diploma or equivalent, or a combo of education and experience. Have 2 or more years of experience with similar scope, specialty retail preferred. Communicate effectively and confidently. Process information and operate store systems accurately. Are available when we are busy, including nights, weekends and holidays. Are adept with technology and apps and familiar with industry‑related blogs and feeds. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos). Must regularly move around all store areas and be accessible to customers. Benefits Competitive base pay and bonus programs. Flexible days and hours. Amazing merchandise discounts. 24/7 free confidential help with a variety of personal and work concerns. Personal and professional development. Giving back – volunteer program, disaster relief funds, charitable matching donations. Medical, dental, vision, life insurance, pet insurance, legal plan, ID theft, commuter benefit. Time Away – paid time off, holidays, parental leave, disability leave, bereavement. 401(k) plan with company matching contributions. Hourly Range $19.50 - $24.35 EEO Statement At J.Crew Group (JCG) we are deeply committed to our Diversity, Equity and Inclusion efforts and warmly welcome applicants of all backgrounds. JCG affirms equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legal disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law. #J-18808-Ljbffr Itlearn360