Appointment Setter

Remote Member Support CoordinatorWe partner with thousands of unions and professional organizations throughout North America to help connect their members and families with information about programs available to them.Our team works with individuals who have already requested information or indicated an interest in learning more. Rather than traditional cold calling or door-to-door outreach, you'll focus on connecting with members, coordinating appointments, answering initial questions, and making sure they are directed to the appropriate licensed professional.This work-from-home opportunity is a great fit for someone who enjoys communicating with people, staying organized, and managing a busy schedule. You'll receive structured training, ongoing mentorship, and established systems to help you become confident in the role.ResponsibilitiesYour day-to-day responsibilities may include:Contacting members who have requested program informationScheduling phone and virtual appointments at convenient timesSpeaking with members to confirm their interest and explain the next stepsCoordinating appointments between members and licensed professionalsManaging follow-up calls and appointment confirmationsKeeping member information, notes, and scheduling records up to dateTracking appointments and ensuring scheduled conversations are completedParticipating in virtual training, coaching, and development sessionsWorking with your team to maintain a consistent and professional member experienceQualificationsWe're looking for dependable, motivated individuals who are comfortable communicating with others and managing their responsibilities independently.Successful candidates typically have:Strong verbal and written communication skillsA professional and welcoming phone presenceGood organization and time-management abilitiesConfidence using computers and virtual communication platformsThe ability to stay focused and productive while working remotelyReliability when managing appointments and follow-upsA willingness to learn and apply feedbackA positive, team-oriented attitudeAn interest in developing professionally and taking on greater responsibilityApplicants must also be able to complete a routine background check.BenefitsYou don't need previous experience in appointment setting or sales to get started. Training and ongoing support are provided.The opportunity includes:100% remote workFlexible schedulingWeekly compensationPerformance-based bonuses and incentivesComprehensive initial trainingOngoing coaching and mentorshipProfessional and leadership developmentOpportunities to advance into managementRecognition for strong performanceTravel incentives for qualifying team membersBuild a Career With Room to GrowThis position is about making sure members who have requested assistance receive the information and support they're looking for. You'll play an important role in creating a professional experience from the first conversation through the appointment process.If you're organized, comfortable speaking with people, and looking for a remote opportunity where you can develop new skills and grow over time, we'd like to hear from you.Apply today to learn more about the position and the next steps in our selection process.