Customer Relations Representative

Customer Relations Representative - State Farm Agent Team Member Full Time in Basalt - CO Responsive recruiter Replies within 24 hours Benefits Disability insurance Life insurance 401(k) matching Bonus based on performance Opportunity for advancement Paid time off Competitive salary Flexible schedule Training & development About our agency I’ve been with State Farm since 2015 and have proudly owned my agency for the past 4 years. Our office is deeply rooted in community involvement—we believe in giving back and making a positive impact wherever we can. We’re looking for a self-starter who is honest, has strong integrity, and stays cool under pressure. The ideal candidate is competitive, enjoys being part of a team, and thrives on being out in the community—whether that’s at events, building relationships, or representing the agency. You’ll have the opportunity to be in charge of your own commission while contributing to our shared success. We offer a comprehensive benefits package including PTO, 401(k), life insurance, disability insurance, and a structured commission plan. If you want to work in a professional, team-focused, and community-driven environment, we’d love to meet you. Role description As a Customer Relations Representative - State Farm Agent Team Member with Derron Cloud - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation $55,000.00 - $80,000.00 per year. Apply Now. State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Join a community of good neighbors Make a difference in your community every day. Gain confidence and grow your dream career. Earn benefits and rewards that are second to none. #J-18808-Ljbffr