Business Technology Solutions Manager

ZS is a place where passion changes lives. As a management consulting and technology firm focused on improving life and how we live it, we transform ideas into impact by bringing together data, science, technology and human ingenuity to deliver better outcomes for all. Here you’ll work side‑by‑side with a powerful collective of thinkers and experts shaping life‑changing solutions for patients, caregivers and consumers, worldwide. ZSers drive impact by bringing a client‑first mentality to each and every engagement. We partner collaboratively with our clients to develop custom solutions and technology products that create value and deliver company results across critical areas of their business. Bring your curiosity for learning, bold ideas, courage and passion to drive life‑changing impact to ZS.

ZS is scaling its Digital Products and Solutions (DPS) practice to deliver next‑generation transformation through Microsoft’s AI and low‑code ecosystem. We are seeking a consulting Leader who will oversee delivery of high‑impact digital programs powered by Azure AI, Microsoft Fabric, Power Platform, and Copilot. This role is ideal for a strong delivery leader who thrives in fast‑moving enterprise environments and brings rigor, structure, and innovation into complex Microsoft‑first engagements.

What You’ll Do

• Lead Enterprise‑Scale Microsoft Delivery Initiatives Deliver complex, multi‑cloud, and cross‑platform programs using Azure AI, Power Platform, Microsoft Fabric, and Copilot, with a strong emphasis on performance, user experience, and business value.
• Drive Adoption of Microsoft’s Next‑Gen Stack Embed Microsoft AI and low‑code platforms into client solutions—accelerating automation, insight generation, and human‑in‑the‑loop workflows using tools like Power BI Copilot, Azure OpenAI, and Copilot Studio.
• Operationalize AI at Scale Implement frameworks to safely and effectively scale AI assistants and Copilot agents within business processes across commercial, supply chain, and operations domains.
• Own Microsoft‑Stack business Development for Digital Programs
• Lead end‑to‑end execution of AI‑enabled and Power Platform‑driven programs—combining Copilot Studio, Azure OpenAI, Power BI, Fabric, and Dynamics 365 integrations.
• Manage multi‑functional delivery teams, ensuring consistent velocity, quality, and client alignment using structured DPS delivery methods.
• Shape Digital Strategy with Microsoft Technologies
• Collaborate with ZS leaders and client stakeholders to align program strategies with Microsoft’s evolving ecosystem, integrating Gen AI, RPA, Fabric, and data platforms into business transformation agendas.
• Strengthen Business Development Impact
• Enhance proposal and pitch strength by bringing delivery‑led credibility and storytelling around Microsoft‑based accelerators and solution patterns.
• Lead Governance and Risk Mitigation for AI‑Driven Projects
• Define and implement delivery methodologies and controls for AI and automation engagements, ensuring responsible AI and secure cloud practices are upheld.
• Build ZS's Internal Microsoft Capabilities
• Develop reusable assets, accelerators, and training programs to scale delivery excellence on Azure AI, Copilot, and Power Platform.
• Represent ZS in Microsoft and Industry Circles
• Actively participate in Microsoft partner events, webinars, and thought leadership initiatives to showcase ZS’s innovation and build brand authority.
• Promote Cross‑Practice Synergy
• Drive collaboration across Data & AI, Business Apps, and Digital & App Innovation areas to enable integrated solution delivery for clients.

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What You’ll Bring

• A Bachelor’s or Master’s degree in Business, Technology, Healthcare Management, or a related field is required, with an MBA being preferred.
• 8+ years’ experience in life science industry management consulting.
• Extensive experience in leading large‑scale digital programs.
• Strong expertise in digital transformation methodologies and delivery models.
• Proven track record in training and mentoring delivery managers.
• Ability to identify and mitigate risks in large‑scale digital initiatives.
• Experience in managing cross‑functional teams and aligning diverse stakeholders.
• Familiarity with Agile, DevOps, and product‑centric digital program execution.
• Strong problem‑solving and analytical skills.
• Business development experience in supporting digital program expansion
• Client‑first mentality
• Intense work ethic
• Collaborative spirit and problem‑solving approach
• Ability to work with cross functional teams, both in US and India
• Fluency in English is required

How you’ll grow:

• Cross‑functional skills development & custom learning pathways
• Milestone training programs aligned to career progression opportunities
• Internal mobility paths that empower growth via s‑curves, individual contribution and role expansions

Perks & Benefits:

At ZS, your growth matters. We offer a comprehensive total rewards package that supports your health and well‑being, financial future, time away, and professional development. With robust skills‑building programs, multiple career progression paths, internal mobility, and a deeply collaborative culture, you’ll have the opportunity to do meaningful work, expand your capabilities, and thrive as part of a global community. For details on total rewards in United States, visit ZS US office locations | Where we work | ZS.

Hybrid working model:

We are committed to giving our employees a flexible and connected way of working. A flexible and connected ZS allows us to combine work from home and on‑site presence at clients/ZS offices for the majority of our week. The magic of ZS culture and innovation thrives in both planned and spontaneous face‑to‑face connections.

Travel:

Travel is a requirement at ZS for client facing ZSers; business needs of your project and client are the priority. While some projects may be local, all client‑facing ZSers should be prepared to travel as needed. Travel provides opportunities to strengthen client relationships, gain diverse experiences, and enhance professional growth by working in different environments and cultures.

Considering applying?

At ZS, we honor the visible and invisible elements of our identities, personal experiences, and belief systems—the ones that comprise us as individuals, shape who we are, and make us unique. We believe your personal interests, identities, and desire to learn are integral to your success here. We are committed to building a team that reflects a broad variety of backgrounds, perspectives, and experiences. Learn moreabout our inclusion and belonging efforts and the networks ZS supports to assist our ZSers in cultivating community spaces and obtaining the resources they need to thrive.

If you’re eager to grow, contribute, and bring your unique self to our work, we encourage you to apply. ZS is an equal opportunity employer and is committed to providing equal employment and advancement opportunities without regard to any class protected by applicable law.