Parts Counter Specialist Motorcycles of Charlotte

Responsibilities: Greet customers immediately in a professional and friendly manner. Work directly with walk-in and telephone customers to help determine and supply them with parts and accessories. Point out any sales, specials, or new merchandise to customers. Accept cash and credit card payments for merchandise purchases. Keep cash register accurate. Conduct or participate in periodic physical inventory of all merchandise (counts, reports, etc.) Ensure merchandise displays are stocked, clean, and appealing to customers. Maintain updated customer mailing lists. Become familiar and efficient with all phases of the computer system required for P&A management. Interface with Service Technicians and ensure their Parts and Accessories (P&A) needs are being met. Assist service technicians in determining parts and accessories requirements for individual jobs. Recommend related parts which may be required for a job. Supply cost of parts information on repair orders. Update inventory control system and parts catalogue. Maintain cleanliness of P&A department and keep inventory neatly stacked and orderly. Prerequisites: Outstanding customer service skills Knowledge of motorsport vehicles and parts -- motorcycle, ATV/UTV Valid driver's license Ability to work Tuesday through Saturday -- minimum of 8-hours per day Qualifications: Additional Information Perks & Benefits: Medical, Dental & Vision Insurance 401(k) with Company Match Paid Time Off, Increases with Tenure Closed on Thanksgiving & Christmas Employee Pricing on Vehicles, Parts & Service Free & Discounted Gym Memberships Travel Discounts on Hotels, Flights & Rentals OEM Certification & Paid Manufacturer Training Opportunities Career Growth within a Fortune 500 Company All your information will be kept confidential according to EEO guidelines. #J-18808-Ljbffr Sonic Powersports