Senior Configuration Analyst (Austin)
Fidelity Investments
Job Description:Note: Fidelity will not provide immigration sponsorship for this position.The RoleThe Configuration Analyst is a member of the Health Care Operations Organization. This is an exciting role that offers an opportunity to blend your systems analysis, critical thinking, and analytical skills. The Configuration Analyst is responsible for providing support in an Project environment for client advised projects to ensure that the systems are functioning according to the detailed business requirements. As a member of the Configuration Chapter, the Configuration Analyst works within their squad on new client implementations and existing client corporate actions and fee for service projects. The ability to translate client requirements into technical specifications is essential. Your interactions with the team will model Fidelity leadership principles to sustain an innovative culture and build a positive environment for your squad.The Expertise and SkillsBachelor’s degree or higher is required5-7 years of experience in Health and Welfare Domain is preferred.Ability to evaluate client requirements against HOBS and FHB platform functionality and provide configuration design solutions that translate those requirements into technical specifications.In depth knowledge of configuration solutions to support the implementation lifecycle conversion and testing phasesAnalytical skillsAbility to think across Project Teams and product categoriesYour organizational skills to define and meet deadlines within a team environmentPossess a competence in application/technology experience such as PLSQL, SQL, MS Access. Should be able to understand, write and process complex SQL queriesGood interpersonal and analytical skillsAbility to assess gaps between offering and client needs to recommend solutionsHighly organized and self-motivatedFlexible, multitasking and work with various members of the team on multiple projects or initiativesAbility to work in a dynamic fast paced environmentUnderstanding of the software development project life cycle processExperience with related desktop software tools (MS Office, JIRA)partner with the Portfolio Leader/Program Manager to understand the goals and the work for each releaseDefine and analyze client requirement changes for Annual Enrollment and Ongoing ProjectsPerform data analysis and reporting for effective client decisionsIdentify problems with business requirements and recommend modifications to the functional solution which may impact the system designBuild test scenarios for Unit and Regression Testing.Perform root cause analysis when issues arise before and after code migrationsCommit to Project process values, pillars, and priorities to fortify your TeamThe TeamThe Health Care Client Delivery group supports the recordkeeping and administration of health benefits programs for Fidelity’s corporate clients, their employees, and retirees. The configuration associates on the Health Care Client Delivery team collaborate closely with business partners and with systems teams responsible for client‑facing channels such as NetBenefits. The configuration teams are distributed across the United States and India, with this role based in USA. Health Care Group comprises more than 300 professionals across both IT and Product organizations.The team is highly motivated, collaborative, and delivery focused. They operate in a hybrid delivery model, leveraging established methodologies aligned to project scope, complexity, and business needs. Structured governance is applied for large-scale, fixed-scope, and regulatory initiatives, ensuring consistency, predictability, and quality outcomes.Fidelity’s Onsite Working ModelFidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.Certifications:Category:Information TechnologyPlease be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.SummaryLocation: Westlake, TX; 1 Spartan Way, Merrimack NHType: Full time
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