Store Associate - Four Mountain Sports - Winter 26-27

Store Associate - Four Mountain Sports - Winter 26-27The Store Associate plays a key role in delivering a seamless and engaging guest experience across Four Mountain Sports retail and rental locations. This role is designed as a multi-functional position with a primary area of focus in either Retail Sales, Rental Technician, or Cashier operations, while supporting the broader team and other store locations as needed. Associates are expected to create welcoming, personalized interactions, understand guest needs, and confidently guide them toward the right products and services, helping to inspire each guest's experience on the mountain and deepen their connection to Aspen Snowmass. This position reports to the Store Manager.Job Posting Deadline Applications for this position will be accepted until December 1, 2026 for the 2026-2027 Winter Season.Essential Job Functions / Key Job Responsibilities:Deliver a welcoming first impression and a service-driven experience by engaging guests with thoughtful questions to understand their needs, experience level, and goalsProvide personalized product and service recommendations, outfitting guests holistically through effective selling and cross-selling of apparel, hardgoods, and accessoriesExecute retail sales with confidence by leveraging strong product knowledge to communicate features, benefits, and appropriate use of equipment and merchandiseSupport rental operations by selecting, fitting, and adjusting equipment to ensure comfort, performance, and safety while guiding guests efficiently through the processOperate point-of-sale systems accurately and efficiently, ensuring smooth transactions while adhering to all cash handling proceduresMaintain a clean, organized, and visually compelling sales floor by executing merchandising and store presentation standardsSupport inventory management through restocking, transfers, and cycle counts to ensure product availability and accuracyWork collaboratively across retail, rental, and cashier functions to support business needs, demonstrating flexibility based on store demandMaintain composure and deliver consistent service during high-volume periods while communicating effectively with team members and leadershipAddress and resolve guest concerns with a sense of ownership, ensuring positive outcomes and escalating when appropriateRepresent Aspen Snowmass and Four Mountain Sports with professionalism while adhering to uniform, grooming, and appearance standardsOther duties as assignedQualifications:Education & Experience Requirements:High school diploma or equivalent required1-2 years of experience in retail, hospitality, rental, or guest service roles preferredPrior experience in ski or snowboard rental operations or technical equipment fitting preferredMinimum 6 months of experience handling cash transactions and operating point-of-sale (POS) systems preferredKnowledge, Skills & Abilities:Knowledge of retail sales practices, guest service standards, and rental operationsKnowledge of winter sports equipment, apparel, and accessories, including basic fit and functionFamiliarity with point-of-sale (POS) systems, cash handling procedures, and transaction accuracyUnderstanding of visual merchandising standards and inventory management practicesStrong interpersonal and communication skills with the ability to build rapport and create meaningful guest interactionsSkill in listening to guest needs and recommending appropriate products and services to drive sales and enhance the guest experienceSkill in operating POS systems and completing transactions accurately and efficientlyAbility to multitask, prioritize, and adapt to changing business demands in a fast-paced environmentAbility to work collaboratively with team members across functions to support store operations and guest needsAbility to maintain attention to detail in merchandising, inventory, and operational executionAbility to maintain a flexible schedule, including evenings, weekends, and holidays, based on business needsAdditional Information:Work Environment & Physical Demands:Ability to stand and move throughout the store for extended periods of time.Ability to lift and carry equipment and merchandise up to 40–50 lbs.Comfortable working in a fast-paced, high-volume environment.Ability to work both indoors and outdoors in varying weather conditions.Job Benefits This position is classified as a seasonal full-time position eligible for the following benefits: Enrollment dates differ across the various programs.Paid Time Off ProgramsPaid Leave ProgramsEmployee Ski Pass and Dependent Ski PassesOther company perks