Technical Surveyor

At KONE, we shape the future of cities. As a global leader in the lift and escalator industry, we provide innovative solutions for maintenance, modernisation, and new equipment that add value to buildings throughout their life cycle. We are currently looking for a Technical Surveyor to join our Modernisation Sales team, covering the Midlands region, based from our Birmingham office. As a Technical Surveyor, you will play a key role in supporting lift modernisation projects by conducting detailed surveys of existing lift equipment, particularly older and legacy systems, to identify upgrade opportunities and provide accurate technical recommendations that deliver the best solutions for our customers. You will work closely with sales teams, customers, and technical specialists to ensure all survey information is accurate, comprehensive, and supports successful project delivery. This is an excellent opportunity for an experienced Lift Engineer who is looking to step away from tools and into a customer-facing technical role while continuing to utilise their industry expertise. What you’ll do: Accountable for site visits and surveying the equipment in according to KONE standards, respecting safety rules Takes measurements and completes the necessary documentation and pictures requested Uploads data from site surveys into CRM Updates global database by request and provides reports Takes part in client and internal meetings, work groups, related to quality and technical issues, provides technical recommendations, maintains excellent relationships with customers What we're looking for: Lift industry experience in service, maintenance, installation, repairs, or modernisation. Strong engineering and technical knowledge of lift equipment. Experience working with older lift models and multiple manufacturers. Excellent customer-facing and relationship-building skills. Comfortable using digital reporting tools. Full UK driving licence. What we offer: Competitive salary Annual bonus Electric car or van Paid travel and overtime 25 days holiday + 8 bank holidays + 1 volunteering day Training and mentoring from experienced technical specialists. Dedicated buddy supportIn addition, you’ll have access to a wide range of flexible benefits, including dental insurance, private medical cover, GymFlex membership, and exclusive KONE discounts – allowing you to tailor your package to suit your lifestyle. Please note: this role is not eligible for visa sponsorship. At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.Read more on SummaryLocation: BirminghamType: Full time