Production Support Engineer (Fully Remote)
$130k - $140kCrowdHealth
- You will be the single point of contact for production issues impacting operations, member portals, or backend APIs.
- You will coordinate production releases across multiple stakeholders and ensure safe deployments.
What You'll Do:
- Investigate, triage, and resolve bugs affecting production systems, focusing on operations team and member experience.
- Monitor bug tracking systems, identify recurring issues, and prioritize fixes to reduce disruptions.
- Maintain and troubleshoot the release pipeline to minimize downtime and unblock developers.
What We're Looking For:
- Strong debugging and troubleshooting skills across backend systems.
- Experience with relational and NoSQL databases, back-end REST APIs, and CI/CD pipelines.
- Knowledge of secure methods for user data management and release coordination across stakeholders.
What We Offer:
- Annual salary of $130,000 - $140,000 based on experience, plus equity.
- Health support stipend and remote flexibility.
- 12 weeks paid maternity/paternity leave and no cap on paid time off.
CrowdHealth
CrowdHealth is a community-powered alternative to health insurance, enabling individuals to access and fund healthcare with transparency, simplicity, and control. They are a remote, mission-driven startup focused on helping people live boldly without the fear and stress of healthcare bills.
#J-18808-LjbffrVacancy posted 5 days ago
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