Director, Product Management/Owner - Appian - Remote

Director, Product Management/Owner - Appian - Remote

Healthesystems offers workplace flexibility with our Work-From-Home model, along with a competitive compensation and benefits package including healthcare coverage, PTO, paid holidays, 401(k), company-provided life insurance/disability coverage, wellness options, and more.

Note: We are unable to hire in every state.

Summary: The Director, Product Management / Owner is responsible for leading the strategy, development, and delivery of Healthe’s products, programs, and services. This role serves as a key liaison between stakeholders, customers, and delivery teams to ensure that products meet market needs, align with organizational objectives, and deliver measurable business value.

This individual is accountable for defining the product vision and roadmap, based on market research, industry trends, customer insights, and internal input. The role requires a strong blend of business acumen and technical expertise to drive innovative solutions and scalable products. The Director partners closely with internal stakeholders, including marketing, sales, and delivery teams, to define go-to-market strategies, product positioning, key benefits, and target customers.

In addition to strategy, this role directly supports execution by translating the product vision into actionable plans. Responsibilities include creating and prioritizing product backlogs, defining features and requirements, and guiding development teams throughout the delivery lifecycle. The Director serves as the voice of the customer, ensuring that customer needs and feedback are incorporated into product development. They are also responsible for evaluating work results, managing release priorities, and making data-driven decisions using KPIs and performance metrics.

This role is a key leader in driving cross-functional collaboration, facilitating stakeholder alignment, and ensuring the successful delivery of high-quality, impactful products to the market.

Key Responsibilities: To simplify complexities for each customer.

Strategy & Vision

• Define the product vision and roadmap based on business goals, market trends, and user needs.
• Align stakeholders (architecture, operations, engineering, design, marketing, leadership) around the business vision for the Appian platform.
• Monitor low-code industry trends and emerging technologies to stay competitive.
• Build relationships with key business stakeholders, keeping them informed of important features, scope changes, and investment plans.

Business Architecture

• Partner with IT roles to design and architect complex Appian solutions, considering system integration, scalability, and performance, aligning with business objectives.
• Create user-friendly interfaces and intuitive navigation, ensuring alignment with Healthe UX guidelines.
• Maintain product expertise to discuss functionality and results using product features.
• Provide feedback on feature specifications to ensure optimal feature delivery.

Citizen Developer Enablement & Capabilities

• Lead and develop Citizen Development strategy, establishing governance guidelines with Operations and IT involvement.
• Ensure citizen developers have appropriate data access.
• Collaborate with IT and Architecture to meet security and integration standards.

Using Healthesystems' SDLC processes, partner with IT to design, build, and deploy custom Appian applications, adhering to protocols like LCAP.

Requirements Gathering

• Work with business users to understand needs, analyze processes, and translate into functional Appian designs.

Process Optimization

• Identify opportunities for automation, optimizing workflows for efficiency and accuracy.
• Lead design of new processes to enhance customer experience.

Data Management

• Ensure data models meet Healthesystems' standards.

Integration Expertise

• Guide and collaborate on integrations between Appian and other enterprise systems.
• Support operational requirements and new customer implementations.

Performance Tuning

• Monitor and optimize application performance, identify bottlenecks, and implement improvements.

Testing & Quality Assurance

• Partner with QA to ensure thorough testing and compliance.

Qualifications & Education

Bachelor's degree or equivalent experience (5+ years) in related fields.

Knowledge, Skills & Abilities

• Deep understanding of Appian features or similar low-code platforms.
• Ability to analyze requirements and translate into solutions.
• Understanding of system architecture principles.
• Proven experience managing product lifecycle.
• Excellent communication, leadership, and stakeholder management skills.

Role-Based Competencies

• Stakeholder management, trust-building, effective communication, engagement, accountability.

Physical Demands & Working Conditions

Primarily remote work with travel as needed. Must have reliable high-speed internet. Company-provided laptop. Occasional standing and walking.