Service Advisor

Service Advisor

Champion Porsche has an immediate opening for an experienced Service Advisor, who is energetic, has a positive attitude and who has the desire to provide the highest degree of customer service and integrity.

2+ Years' experience required as a Service Advisor with a high line automotive brand.

Major Responsibilities:

• Promote the sales of parts and labor
• Identify and understand the customer's service needs
• Document the service needs, repair information, and vehicle condition upon arrival by completing walk around inspection in the service drive.
• Ensure the repair order is accurate and complete
• Administer new and used vehicle warranty repairs in accordance with warranty specifications.
• Inspect the vehicle to make sure it is ready for return to the customer
• Maintain customer follow-up system according to guidelines
• Ensure service level provided to the customer is worthy of achieving CSI scores of 96.0 or better
• Good communication skills with customers in person, on the telephone and via email.
• Verify all authorized work completed and quality check
• Receive accurate estimate and parts availability from technician
• Keep informed and current with all service-related factory communications

Please make sure resumes are accurate and up to date to be considered for the position.

Job Type:

• Full-time

Benefits:

• 401(k) matching
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• 8 hour shift

Location: Champion Porsche 500 West Copans Road Pompano Beach, FL 33064 Directions