Training Supervisor, Distribution Center

Our values start with our people, join a team that values you!

Bring your talents to Ross, our leading off-price retail chain with over 2,200 stores, and a strong track record of success and growth. Our focus has always been bringing our customers a constant stream of high-quality brands and on-trend merchandise at extraordinary savings. All while providing a fun and exciting treasure hunt experience.
As part of our team, you will experience:

• Success. Our winning team pursues excellence while learning and evolving
• Career growth. We develop industry leading talent because Ross grows when our people grow
• Teamwork. We work together to solve the hard problems and find the right solution
• Our commitment to Diversity, Equality & Inclusion, and our community. We celebrate the backgrounds, identities, and ideas of those who work and shop with us because our differences make us stronger. We strive to be a positive force in our community.

Our Corporate headquarters are in Dublin, CA, we have 3 buying offices in key markets in New York City, Los Angeles, and Boston, and 8 distribution centers nationwide. With 2025 revenues of $22.8 billion, we are a Fortune 500 company who is committed to providing an inclusive work environment with continuous learning opportunities and development for our teams.

GENERAL PURPOSE:
Responsible for the planning and execution of all training programs at the Distribution Center. This includes all Hourly training for Ross and Temporary Associates, as well as Exempts up to the VP level. The person must have the capability of both designing training processes & related materials, as well as facilitate the adult learning process with participants.

ESSENTIAL FUNCTIONS:
This section provides detailed information about the job's tasks, duties, responsibilities, tool and equipment uses. Define the purpose, function and the result to be accomplished. Duties and responsibilities should be listed in order of their importance, occurrence, or time requirements.

• Coordinates the training of all new Ross and Temporary Hourly Associates.

• Creates the training plan based upon staffing requirements

• Allocates training resources based upon requirements

• Oversees the work of the with Temp Agency Coaches & Trainers

• Coordinates and conducts the majority of Exempt Associates training and orientation.

• Follows the approved curriculum for new SIT and MIT candidates

• Develops new materials as appropriate

• Required to document all training of DC Associates for legal and credit purposes.

• When new procedures and processes are introduced, is responsible for creating the most effective way to educate impacted Associates, and officially document the changes in training materials.

• Is occasionally requested to participate in cross functional DC projects to provide subject matter expertise in the area of training.

COMPETENCIES:

• Communication

• Interpersonal Effectiveness

• Technical / Functional Competence

• Planning & Organizing

• Teamwork

• Drive for Results

• Leadership

• Business Acumen

QUALIFICATIONS AND SPECIAL SKILLS REQUIRED:

• BS degree or two years supervisory experience in a production or merchandising function (preferred)

• Strong analytical skills and numerical orientation

• Strong organizational and planning skills

• A familiarity with computer systems and use of workstations for extracting and updating data.

• Spanish/bilingual helpful, but not required

• Creativity and ability to think outside the box

• Ability to work cross functionally, up to Director level

PHYSICAL REQUIREMENTS/ADA:
Please include any additional physical requirements below the standard requirements (including any travel, lifting, pushing, or pulling)
Job requires ability to work in a warehouse environment, on a concrete floor all day.
Requires continuous, standing, walking, hearing, pushing, and pulling.
Consistent timeliness and regular attendance is necessary.
Frequently reaching, bending, stooping, talking, hearing (audio equipment), handling objects with hands and lifting to 50 lbs.
Vision requirements: Ability to see information in print and/or electronically.
This role requires full-time in-office presence, including to engage in in-person team interaction, meetings and collaboration, client support, mentoring, coaching, and/or feedback.

SUPERVISORY RESPONSIBILITIES:
3-5 Trainers
Indirectly oversee the work of Temp Agency Coaches & Trainers

DISCLAIMER
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at management's discretion.

Ross is an equal employment opportunity employer. We consider individuals for employment or promotion according to their skills, abilities and experience. We believe that it is an essential part of the Company's overall commitment to attract, hire and develop a strong, talented and diverse workforce. Ross is committed to complying with all applicable laws prohibiting discrimination based on race, color, religious creed, age, national origin, ancestry, physical, mental or developmental disability, sex (which includes pregnancy, childbirth, breastfeeding and medical conditions related to pregnancy, childbirth or breastfeeding), veteran status, military status, marital or registered domestic partnership status, medical condition (including cancer or genetic characteristics), genetic information, gender, gender identity, gender expression, sexual orientation, as well as any other category protected by federal, state or local laws.