Program Management Residential Manager

OUR MISSION AND PERFORMANCE EXPECTATIONS 

Our mission,dedicated to providing high quality services to those we serve. Therefore, to deliver on our mission, The Network expects every employee to perform his or her job first and foremost in accordance with the Company’s mission.

SUMMARY

The Residential Manager provides leadership, oversight and supervision to Residential Operations including Supervisors and Team Leaders. The Residential Manager also manages programming and ensures quality in all residential and community operations providing direct services to program participants. The RM may manage residential labor plans.

ESSENTIAL JOB FUNCTIONS

To perform this job successfully, an individual must be able to satisfactorily perform each essential function listed below:

• Recruits, hires, supervise and develop qualified Residential Supervisors, Team Leaders and other residential staff. Ensures that all shifts are adequately covered within the homes.

• Participates in the development of home budget and ensures the fiscal management of the house.
• Participates on admission team and ensures successful admission of participants into residences, including participation in clinical review and decisions regarding potential admissions.
• Ensures compliance by residential staff with all licensing, procedures and other agency regulations.
• Ensures that required safe practice, safety rules and emergency procedures are followed and carried out by all staff.
• Ensures that medication assistance given to residents is timely and in proper order/dosage, according to pharmacy, nursing and state regulations and in compliance with guidelines established by treatment team.
• Ensures adherence to program transition guidelines to allow for a smooth transition for program participants between the residences or to discharge environment.
• Participates in executive committee assignments
• Conducts safety inspections, environmental surveys and audits. Monitors appearance and proper maintenance of facilities consistent with established environmental quality standards.
• Supervises maintenance of appropriate food and supply inventories.
• Provides 24-hour call assistance to the apartments as needed
• Assists in providing family support to the residential facility
• May ensure the general maintenance and up-keep of the company vehicle assigned to the house
• Completes monthly required reports and paperwork as needed.
• Attends weekly staff meetings with interdisciplinary team and bi-weekly management meetings. Participates in house meetings as needed.
• Attends mandatory training on a yearly basis and in a timely manner.

• Performs other related duties and activities as required.

SUPERVISORY RESPONSIBILITIES

Directs and supervises assigned staff, including performance evaluations, scheduling, orientation, and training. Makes decisions on employee hires, transfers, promotions, salary changes, discipline, terminations, and similar actions. Resolves employee problems within position responsibilities.

 

Minimum Knowledge and Skills required by the Job

The requirements listed below are representative of the knowledge, skill, and/or abilities required to perform the job:

Education and Experience:  

• Three years of experience with group home operation is preferred
• At least one year of supervisory experience is required

Certificates, Licenses, and Registrations:

• CPR and First Aid
• Current driver's license, car registration and auto insurance if providing transportation to individuals receiving services.
• Licensure as required by state.

Other Skills and Abilities:

• N/A

Other Requirements:

• Travel as needed

Physical Requirements:

• Medium Work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

AMERICANS WITH DISABILITIES ACT STATEMENT

External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job functions either unaided or with assistance of a reasonable accommodation to be determined on a case by case basis via the interactive process.