Digital Marketing Analyst

Role Description

Step into the fast-paced world of digital innovation where strategy meets execution. As a Digital Marketing Analyst, you won’t just support campaigns; you will help drive performance, strengthen client partnerships, and bring data-driven marketing strategies to life for a dynamic portfolio of automotive clients.

As a Digital Analyst, you must possess superior communication skills and have keen insight into client service relationships and processes. You will work closely with our Team Leads to understand existing and prospective clients’ needs to optimize their digital strategy. You will develop and maintain an understanding of the automotive industry, products/services, strategic communication, and planning. You are highly organized, task- and detail-oriented, motivated, articulate, flexible, and capable of working under pressure.

This is a full-time, remote, salaried position. Candidates must reside in the continental U.S., no time zone preference, all welcome to apply.

Responsibilities

• Work closely with Team Lead to provide a transparent and seamless experience for clients throughout all aspects of the Client Experience.
• Audit digital accounts for anomalies, ensuring best practices are being leveraged, comparing performance to benchmarks, and performing basic optimizations to ensure customer success.
• Run analyses to highlight performance improvements.
• Support monthly recurring work across all accounts, including mid-month pacing and performance checks, Facebook adjustments, and video campaign adjustments.
• Maintain constant communication with internal teams on account status and current work-in-progress deliverables.
• Answer client questions and resolve issues in a timely manner.

Additional Responsibilities

• Know clients’ markets, goals, and how to track progress on a daily, weekly, and monthly basis.
• Develop and maintain a working knowledge of the automotive industry, company culture, products/services, and strategic communication planning.

Qualifications

• BS or BA, preferred.
• 1-2 years’ professional experience in a Customer Service-related field, preferred.
• Automotive Agency, Automotive In-House Marketing and/or Customer Service experience, a plus.
• Google Ads and Facebook Ads experience, preferred.
• Proficient in Google Sheets, Slides, and Docs.
• Extremely organized, task, and detail-oriented.
• Willingness to learn.
• Must be a critical thinker.
• Exceptional communication skills, demonstrated ability to write, listen, and articulate in a clear, concise, and professional manner.
• Demonstrated ability to proactively take ownership of projects.
• Ability to establish priorities and objectives.
• Must be flexible in a fast-paced, ever-changing environment.
• Must maintain focus and constructive behavior under pressure.
• Desire to help improve processes and customer experience.
• Fantastic references!

Compensation

• This entry-level position offers competitive compensation, commensurate with experience, starting at $48,000 annually.
• Participation in company benefit offerings include medical, dental, vision, 401(k)/matching, paid vacation, wellness, and more.

Next Steps

If you are interested in this position and believe your experience is a perfect fit, please COMPLETE the online application. Please be sure to include a current resume along with your contact information. Incomplete submissions will not be considered. No phone calls, please.