Receptionist Medical Office

Benefits:

Competitive salary

Dental insurance

Employee discounts

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job Summary We are seeking a motivated and personable Medical Administrative Assistant to join our healthcare team. In this role, you will support daily front-office operations and ensure a smooth and professional experience for patients and clinical staff. Responsibilities include managing patient communications, scheduling appointments, maintaining accurate records, and assisting with administrative workflows in a fast-paced medical environment.

The ideal candidate is highly organized, detail-oriented, and compassionate, with strong communication skills and the ability to maintain confidentiality while interacting with patients and healthcare professionals.

Responsibilities

Answer incoming phone calls, assist patients, and route calls to appropriate clinical staff

Schedule and confirm patient appointments while maintaining an accurate provider calendar

Check patients in and out, ensuring all required documentation is completed

Maintain and update electronic medical records (EMR) accurately and efficiently

Verify patient demographics and assist with basic administrative intake processes

Sort, review, and distribute incoming faxes, ensuring timely routing to appropriate staff and proper documentation in patient charts

Assist with billing operations, including verifying insurance, posting payments, and supporting revenue cycle processes

Coordinate office communications, including emails, memos, and patient correspondence

Support providers and clinical staff with administrative needs

Maintain organized filing systems in compliance with healthcare regulations (HIPAA)

Assist with office procedures and workflow improvements to enhance patient care

Qualifications

High school diploma or GED required; Associate’s degree or medical administrative training preferred

Previous experience in a medical office or healthcare setting strongly preferred

Familiarity with electronic medical records (EMR/EHR) systems is a plus

Basic knowledge of medical billing, insurance verification, and revenue cycle processes preferred

Knowledge of standard office equipment (phones, printers, fax machines)

Proficiency in Microsoft Office (Word, Outlook, PowerPoint)

Excellent organizational, multitasking, and time management skills

Strong interpersonal skills with a patient-focused and professional demeanor

Ability to maintain confidentiality and handle sensitive information