Clerical Support Assistant II

We are recruiting for a mission-driven Clerical Support Assistant II to join our team! We're with you for life’s journey. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Our Values Respect | Belonging | Accountability | Transparency Department Operating Room The Denver Health Inpatient Operating Room is an 11-room, highly specialized surgical unit that provides 24/7 surgical care to patients with complex and high-acuity needs. Serving the community of Denver, the State of Colorado, and surrounding states, the unit supports a full spectrum of surgical services through continuous staffing, which minimizes the need for call while maintaining exceptional patient care. Staffed by a highly experienced and skilled clinical team, the Inpatient OR specializes in a wide range of surgery services, including: • General surgery • Trauma • Spine and Neurosurgery • Bariatric • Ear, Nose and Throat (ENT) • Genitourinary and Gynecology (GU/GYN) • Plastics and Hand • Gender affirmation • Pediatrics • Oral maxillofacial and Dental • Ophthalmology • Orthopedics • Oncology • Vascular surgery The unit also houses a state-of-the-art Hybrid Operating Room, allowing for advanced image-guided vascular and endovascular procedures. Additionally, the Denver Health Bariatric Surgery Center—located within the inpatient OR—is the only MBSAQIP-certified (Metabolic and Bariatric Surgery Accreditation and Quality Improvement Program) hospital in Denver serving both adolescents (ages 16–20) and adults (ages 21–65). The nurse-to-patient ratio in the Inpatient OR is 1:1, ensuring highly personalized surgical care. Job Summary Under minimal supervision, provides clerical and administrative support for the department. Provides excellent customer service, answers telephones, and is a clerical support to staff. Performs clerical duties such as word processing, entering data for reports, preparing PowerPoint presentations, maintaining departmental files, and other similar duties. Attends departmental meetings, takes minutes and produces minutes in draft and final form. Assists in record keeping and general operations of the office. Assists in research through data collection as assigned. Essential Functions: Acts as the point of contact for receiving information/calls from internal and external customers/service providers to maintain office equipment/supplies, maintenance, environmental services, etc. and notifies the appropriate personnel. (15%) Promptly responds to e-mail and voicemail no later than the end of the business day (15%) Works as a liaison with IT team to troubleshoot issues, manage phone tree. (15%) Compiles, transcribes and distributes minutes of meetings. (15%) Assists in the development and maintenance of department website. (15%) Arranges for the repair and maintenance of office equipment. (15%) Cllects and enters data in spreadsheets and databases for monthly reports. (10%) Education: High School Diploma or GED Required Work Experience: 1-3 years One year of healthcare or professional clerical experience required Required Knowledge, Skills and Abilities: Excellent verbal and written communication skills Excellent interpersonal human relation skills Possesses excellent customer service skills Ability to multi-task and handle a high volume of tasks at one time Ability to work independently and be self-directed Skilled in organization and setting priorities Ability to use scheduling systems and coordinate meetings Ability to maintain adequate levels of office supplies Ability to compile, transcribe, distribute meeting minutes Proficient in data entry into spreadsheets and databases. Ability to create charts and graphs Knowledge of medical terminology Good troubleshooting and problem-solving skills Skilled at coordinating office services such as records management, moves, housekeeping, and maintenance Shift Work Type Regular Salary $22.51 - $31.51 / hr Benefits At Denver Health, we take care of the people who take care of our community. Our benefits are built to support your life, your family, and your future — with generous paid time off, fully paid parental leave, exceptional retirement contributions, comprehensive health coverage, and nationally recognized well-being programs. We invest in your growth through tuition assistance, career advancement pathways, and professional development — while also offering meaningful financial advantages through loan forgiveness eligibility and employer contributions. When you join Denver Health, you’re joining a mission-driven organization that invests in you. Here is a small list of our benefit programs: Paid time off starting at 28 days per year, inclusive of vacation, personal/sick, and 7 Holidays 100% paid parental leave up to 6 weeks Immediate eligibility for retirement plans with employer contribution up to 9.5% Generous medical, dental, vision plans in addition to employer paid disability and life insurance. Comprehensive well-being programs including on-site employee fitness center located on Denver Health main campus and nationally recognized RESTORE Center Free RTD EcoPass (public transportation) Childcare discount programs & exclusive perks on large brands, travel, and more Tuition reimbursement & assistance Education, coaching, and professional development opportunities through the Workforce Development Center (WFDC) that support internal career growth and advancement pathways Professional clinical advancement program & shared governance Public Service Loan Forgiveness (PSLF) eligible employer+ free student loan coaching and assistance navigating the PSLF program National Health Service Corps (NHCS) and Colorado Health Service Corps (CHSC) eligible employer About Denver Health Denver Health is an integrated, high-quality academic healthcare system considered a model for the nation that includes a Level I Trauma Center, a 555-bed acute care medical center, Denver’s 911 emergency medical response system, 10 family health centers, 19 school-based health centers, Rocky Mountain Poison & Drug Safety, the Public Health Institute at Denver Health, Denver Health Medical Plan and Denver Health Foundation. As Colorado’s primary, and essential, safety-net healthcare system, Denver Health is a mission-driven organization that has provided millions in uncompensated care for the uninsured each year. Located near downtown Denver, Denver Health is just minutes away from many of the cultural and recreational activities Denver has to offer. Denver Health is an equal opportunity employer (EOE). We value the unique ideas, talents and contributions reflective of the needs of our community. All job applicants for safety-sensitive positions must pass a pre-employment drug test, once a conditional offer of employment has been made. Applicants will be considered until the position is filled. We Love Our Purpose Our purpose shapes our culture and guides how we show up—for our patients, our communities, and one another. Every role at Denver Health contributes to improving lives, advancing health equity, and strengthening the communities we serve. Together, we strive to transform the health of our patients and to be the most trusted healthcare provider in Colorado. Our values—respect, belonging, transparency, and accountability—are the foundation of our culture and are reflected across every position, clinical and nonclinical alike. No matter where you work at Denver Health, your role has a meaningful impact on patient health—often in ways you may not even realize. We invest in our people through resources designed to support both immediate success and long-term growth. Mentorship programs, tuition assistance, and our Workforce Development Center help employees transition seamlessly into their roles while preparing for future advancement. We also lead the market with a competitive benefits package, including retirement contributions with a match of up to 9.5%. Recognizing the emotional and physical demands of many jobs in healthcare, we created the RESTORE Center—a leading-edge space that provides intentional peer-support, and an innovative environment designed to reduce burnout and support employee well-being. At Denver Health, purpose isn’t just something we believe in—it’s something we live every day, for life’s journey. Learn more about Denver Health.