Senior Analyst

Analyst Position in Commercial Operations

Hybrid from the Houston office 2 days per week

Basic Purpose / Objective: We're looking for an Analyst to join us within Commercial Operations. With your knowledge in strong reporting and analysis skills, you will be responsible for adding value through the successful delivery of insights that underpin our Commercial Reporting Team Goals. As part of your role, you'll be:

• Responsible for leading on the delivery of impactful, commercially focused insight and working closely and engaging with a range of stakeholders.
• Leading the Team with insightful account, segmentation, and product reporting to drive optimal decision making, to maximize the customer experience and enhance the commercial outcomes from all customer interactions.
• Helping perform pipeline and forecasting analysis to understand the drivers for winning and losing business to assist in opportunities whilst mitigating risks.
• Performing accurate data mining and extraction from the relevant structured and unstructured sources to support the development of new insight solutions. Interpreting and challenging data using a variety of data modeling tools within Salesforce/Tableau CRM/Einstein and applying statistical techniques to understand key drivers, risks, and opportunities.
• Translating analysis into insight using appropriate medium to convey the story in a manner stakeholders understand and can use.
• Ensuring the timely delivery of insight solutions and owning the processes required to drive efficiencies.
• Suggesting the continuous development and operational automation and solutions to meet evolving business requirements, supporting the Environmental solutions Team where appropriate.
• Promoting and supporting marketing activities to drive increased productivity and revenue opportunities within Commercial and our Business line area.
• Helping track performance and build / create new ideas to streamline processes effectively.

Essential Skills:

• 5+ years strong commercial forecasting experience. Salesforce knowledge strongly preferred.
• A strong grounding in the principles of advanced analytics and their application to real-world business problems.
• Excellent commercial awareness and the communication and relationship skills to work effectively with a variety of technical and non-technical stakeholders.
• Knowledge of reporting techniques, using BI/Tableau, Einstein, SFDC, advanced Excel, and other analytical tools, testing would be desirable.
• Experience building out the reports/solutions from scratch to produce business desired outcomes.
• Knowledge on KPIs, forecasting, and key trend reports required to drive a successful Commercial Organization.
• A desire to work with all departments in driving efficiencies in our systems and processes to cultivate a Lean mentality.
• Strong communication skills to reach out to other business units to share knowledge and best practices.
• The ability to translate complex requests into accessible and straightforward recommendations is crucial, alongside having an openness to change, a growth mindset, and a desire for continuing personal development.

Ideally, you'll also have:

• A good understanding of how data & insight is used in commercial decision making and experience of working with others (both analytical and business) to deliver a common goal.
• Commercial and strategic mindset with the ability to provide analytical solutions to business objectives and problems.
• Knowledge and experience in manipulation of data and information to create actionable insight that is conveyed in a compelling story (verbally, visually, and written).

Our decision to recruit this role is a significant step and reflects the strategic direction and intent we are making to continuously strive for the best - so if you've the technical analysis skills and background we're seeking then we'd like to hear from you.

Education & Background: Degree in Statistical Analysis/Computing, Finance, and or other applicable field of study strongly preferred 4-5 years strong Analytical/Operation/Commercial experience