Customer Relations Representative

Responsive Recruiter Benefits: License reimbursement, 401(k), bonus based on performance, competitive salary, flexible schedule, health insurance, opportunity for advancement, paid time off, training & development. About Our Agency: With over 19 years of experience with State Farm, I've built an agency focused on inclusivity, support, and strong relationships. We're proud to be a pet-friendly office and an LGBTQIA+ welcoming workplace where people can feel comfortable being themselves. I'm married and have two godchildren, and I value creating a positive, respectful environment both inside and outside of the office. For our team, we offer a 401(k), health benefits, and a strong focus on work-life balance. Our office culture is open, supportive, and people-first. We're looking for someone who is respectful, motivated, and enjoys working with others - someone who wants to be part of a welcoming team where everyone is valued and supported. Role Description As a Customer Relations Representative - State Farm Agent Team Member with Derek D Spears - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. We look forward to connecting with you if you are the ideal customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. Responsibilities Manage customer inquiries and resolve issues. Maintain customer records and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer satisfaction. Qualifications Communication and problem-solving skills. Experience in customer service preferred. Ability to handle high-stress situations calmly. Compensation: $45,000.00 - $65,000.00 per year Are You Driven & Ambitious? We are a very busy office and are looking for our next great team member. This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our team is comprised of results-oriented individuals that are serious about their development. If you want to work in an environment that is fun, challenging, and rewarding, then Derek D Spears - State Farm Agent may be the right fit for you! If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity. Come work with an energetic, fun team at Derek D Spears - State Farm Agent! About Our Agency Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, College Planning, Health Insurance, and Renters Insurance. Our office is located in Hillsboro, OR. I am a second generation State Farm agent. If You Want a Career, Not a Job, Then We Encourage You to Apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.