Service Desk Tier 1 (TS/SCI)
Beyond SOF
Service Desk Tier 1 (TS/SCI)
Reston, VA, USA
Full-time
Clearance: Top Secret/SCI
Job Description
Required Qualifications:
- Must be 8570 compliant
- 1-2 years of experience in professional work setting doing troubleshooting
- Must have good communication skills and the ability to work in a high paced environment
- Must have experience working with users over the phone and detailed documenting skill
Qualifications
Desired Qualifications:
- Experience with SCCM
- Experience with Remedy, or other ticketing systems
- Experience with Windows 10 operating systems
- Experience with Active Directory (creating accounts/navigating different Operating Units)
- Experience with Office 2016 troubleshooting
- Ability to move boxes/lift up to 25-50 pounds
Vacancy posted 4 days ago
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