Research Associate

Job Description

In Some Jobs You Take Orders. In This One, You Write History.

Join the healthcare information technology team that's turning drug and medical device data into knowledge used by thousands of hospitals; the majority of U.S. health plans, retail pharmacies, and pharmacy benefit managers; and millions of healthcare decision makers throughout the world. Partnering with our information system developer and healthcare institution customers, you'll help evolve leading-edge thinking into reality and make a measurable difference in improving human health.

We're looking for people who are: Intelligent. Productive. Committed. Willing and able to go above and beyond. Passionate about making a difference. Innovative. Energized. And want to play an essential role in a successful company's continued growth.

Are you ready for this exciting challenge?

FDB (First Databank, Inc.) is actively seeking a Research Associate to join the Editorial Content team. The Research Associate will be responsible for accurately processing and maintaining pharmaceutical product data to support the integrity of the company's healthcare knowledge base.

The role requires someone who can work independently and collaboratively within a team environment, review manufacturer submissions, verify and enter product information, identify and resolve data discrepancies, and ensure compliance with established editorial standards and procedures. The role demands communication with manufacturers, customers, and internal stakeholders, and the ability to analyze, quality check, and maintain high-quality data. Success in this role depends on a commitment to accuracy, continuous process improvement, and adherence to evolving policies, work instructions, and quality standards.

This position is based out of our Carmel, IN office and follows a hybrid work model, with an expectation to work onsite at least three days per week.

Responsibilities:

• Review and process manufacturer submissions and other source information for inclusion in knowledge base content.
• Perform accurate data entry of coded and uncoded information into editorial systems.
• Analyze and resolve discrepancies identified in audits and reports, escalating when necessary.
• Conduct basic research, interpret findings, and apply editorial policies appropriately.
• Support team goals by collaborating, cross-training, and serving as a backup as needed.
• Take ownership of assigned work, ensuring accountability and accuracy.

Required Skills :

• Strong verbal and written communication skills, with the ability to clearly convey findings and issues.
• Solid IT literacy, including proficiency with Microsoft Office applications (Word, Excel, Outlook).
• Demonstrated interest in working with systems, workflows, and process improvements to enhance operational efficiency.
• Experience or familiarity with automation tools, artificial intelligence (AI), or emerging technologies to support editorial workflows is highly desirable.
• Ability to learn and adapt quickly to new systems, software applications, and evolving technologies.
• Strong analytical and problem-solving skills with attention to detail and data accuracy.
• Effective organizational and time management skills, with the ability to manage competing priorities.
• Attention to detail with consistent accuracy in data entry and review.
• Adaptability to hybrid work requirements and commitment to clear communication in both remote and in-office settings.
• Initiative, self-direction, and ability to use emerging tools, including artificial intelligence, to enhance workflow.

Required Experience:

• Bachelor of Science (BS) or Associate in Science (AS) in health or biological sciences (preferred).
• Certified Pharmacy Technician (PTCB certified) with at least 2 years of healthcare pharmacy technician experience (desired, not required).
• Strong aptitude for learning and working within editorial, database, and workflow management systems.
• Familiarity with automation concepts, AI-assisted tools, or technology-driven workflow improvements is highly desirable.
• High level of IT literacy with proficiency in Microsoft Office, particularly Word and Excel.
• Effective verbal and written communication skills.
• Ability to follow work procedures, meet deadlines, and maintain accuracy and productivity standards.

About FDB:

FDB is the leading provider of drug and medical device knowledge that helps healthcare professionals make precise decisions. With thousands of customers worldwide, FDB enables our information system developer partners to deliver valuable, useful, and differentiated solutions. We offer more than three decades of experience in transforming medical knowledge into actionable, targeted, and effective solutions that help improve patient safety, operational efficiency, and healthcare outcomes. For a complete look at our solutions and services, please visit or follow us on LinkedIn.

We value Integrity, Respect, Responsibility, Teamwork, and Creativity. Our offices in South San Francisco and Indianapolis have been awarded with Top Workplaces honors by The Bay Area News Group and the Indy Star, since 2016 (the Top Workplaces honors are based solely on the results of an employee feedback survey by a leading research firm that specializes in organizational health and workplace improvement). FDB offers competitive salaries and extensive benefits - including medical, dental, vision, long term disability, life insurance, and matching 401k.


We are an Equal opportunity employer - vets/disabled. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law.

First Databank, Inc. (FDB) endeavors to make accessible to all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please email View email address on click.appcast.io. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications.

For more information about our commitment to equal employment opportunity, please visit EEO is the Law, EEO is the Law Supplement, Pay Transparency, and FDB EEO/AA Statement.

In accordance with applicable law, Hearst is required to include a reasonable estimate of the compensation for this role if hired in Carmel, IN. The reasonable estimate is $42,000 to $51,000. Please note this information is specific to those hired in location. If this role is open to candidates outside of location, the salary range would be aligned to that specific location. A final decision on the successful candidate's starting salary will be based on a number of permissible, non-discriminatory factors, including but not limited to skills and experience, training, certifications, and education.

This role is also eligible for a competitive benefits package that includes medical, dental, vision, life, and disability insurance; 401(k) retirement plan; flexible spending savings account; paid holidays; paid time off; employee assistance program; and other company benefits.