Banquet Server

Job Description

Job Description

Company Description

In the heart of Knox Street, a bold new way of life is taking shape. A revolutionary destination that will transform Dallas forever, The Knox, Auberge Collection will debut as the city’s most captivating new address, a tapestry of bold design envisioned by the internationally acclaimed Martin Brudnizki Design Studio. The hotel offers 140 artfully imagined guest rooms and suites, each layered with texture, glamour, and character. Guests drift between four distinctive dining and drinking venues, from an all-day salon and terrace to the magnetic hum of a hidden cocktail lounge and lively pool garden. A collection of beautifully appointed event spaces each designed for intimate gatherings and grand celebrations alike—offers an elegant backdrop to host the city’s most memorable moments. The hotel will introduce a signature Wellbeing by Auberge concept, where skin-health rituals meet cutting-edge therapies in a convivial yet serene setting. 

For more information: -knox/

Follow The Knox on Instagram @theknoxauberge

Job Description

The Banquet Server delivers warm, attentive food and beverage service for meetings, celebrations, and special events at The Knox, Auberge Collection. From thoughtful setup through service and breakdown, this role helps create seamless, memorable experiences through teamwork, careful timing, and polished hospitality.

• Welcome guests warmly, anticipate their needs, and respond to requests with professionalism and care.
• Review banquet event orders and attend pre-event briefings to understand event details, timing, menus, service style, and special requests.
• Set tables and service areas with linens, china, glassware, flatware, and supplies according to event specifications and presentation standards.
• Serve food and beverages accurately and efficiently for plated meals, buffets, receptions, and other functions, coordinating timing with the culinary and banquet teams.
• Explain menu items and seek clarification when needed; communicate allergies, dietary restrictions, and special requests clearly to the culinary team.
• Monitor assigned areas, replenish beverages and supplies, clear tables discreetly, and maintain a clean and welcoming environment throughout each event.
• Respond promptly to guest questions or concerns and involve banquet leadership when additional assistance is needed.
• Follow food safety, sanitation, responsible alcohol service, and workplace safety procedures.
• Process orders, checks, and payments accurately when applicable, following hotel procedures.

Qualifications

• At least one year of server or banquet service experience required; luxury hotel or high-end event experience preferred.
• Strong attention to detail, service standards, and event timelines, with the ability to follow verbal and written instructions.
• Clear communication, a professional demeanor, and the ability to work collaboratively and remain composed in a fast-paced environment.
• Availability to work a flexible schedule, including early mornings, evenings, weekends, and holidays.
• Meet applicable minimum age requirements for alcohol service and obtain and maintain required food handler and alcohol service certifications.

Additional Information

About Auberge Collection
Auberge Collection is a portfolio of extraordinary hotels, resorts, residences and private clubs. While each property is unique, all share a crafted approach to luxury and bring the soul of the locale to life through captivating design, exceptional cuisine, innovative wellbeing, and gracious yet unobtrusive service. With 30 one-of-a-kind hotels, resorts, and residences, Auberge invites guests to create unforgettable stories in some of the world’s most desirable destinations.

For more information: auberge.com

Connect with Auberge Collection on Instagram, TikTok, Facebook, and LinkedIn @Auberge and #AlwaysAuberge

About Friedkin
Friedkin is a privately held family of global brands spanning automotive, entertainment, hospitality, investments, and sports.

Founded in 1969 and headquartered in Houston, Texas, the company is led by Chief Executive Dan Friedkin, and united by a mission to build breakthrough brands that redefine the status quo.

The Friedkin portfolio includes Gulf States Toyota, 30WEST, Accelerated Solutions Group, AS Roma, Ascent Automotive Group, Auberge Collection, Congaree, Copilot Capital, Diamond Creek, Everton Football Club, GSFSGroup, Imperative Entertainment, Legendary Expeditions, NEON, Northside Lexus, Pursuit Sports, The Friedkin Group International, USAL and Westside Lexus.

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The Knox Hotel Employer LLC is an Equal Opportunity Employer, M/F/D/V. The Knox Hotel Employer LLC provides equal employment opportunities (EEO) to all team members and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, The Knox Hotel Employer LLC complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training