Technical Program Manager

Technical Project Manager (ERP Modernization & Enterprise AI)

About Tessera Labs

Tessera Labs is redefining how enterprises modernize their most complex systems. Backed by Foundation Capital and built by leaders in AI and enterprise transformation, Tessera delivers governed, multi-agent AI built specifically for ERP modernization.

Tessera compresses ERP modernization from years to weeks. Our platform accelerates data harmonization, remediates and optimizes legacy code, orchestrates workflows across ERP, CRM, and Finance stacks, and safeguards mission-critical operations with audit-ready governance.

Our mission: Modernize global enterprises safely, automatically, and at unprecedented speed. We move fast, own outcomes end-to-end, and build at the frontier of applied AI for large-scale transformation.

Role Summary

We are seeking a Technical Project Manager (TPM) with deep, hands-on ERP expertise to lead our most strategic customer implementations. In this role, you are not just a project scheduler; you are the project leader ensuring Tessera's multi-agent AI solutions are integrated predictably, safely, and successfully into complex enterprise environments.

You will serve as the critical bridge between Tessera's cutting-edge AI agents and the intricate reality of enterprise systems across ERP, CRM, Finance, and operational platforms. This role requires strong technical fluency across enterprise architectures, business processes, integrations, and modernization programs.

You must be able to communicate effectively with customer Solution Architects, technical teams, system owners, and business stakeholders, translating operational and technical requirements into actionable plans for Tessera's AI and engineering teams. Your understanding of enterprise systems modernization will allow you to provide guidance during issue resolution, support architecture discussions, and ensure teams stay aligned on what is required and technically feasible.

The ideal candidate has spent years delivering ERP transformation programs within System Integrator environments or large enterprises and is excited to apply AI to accelerate modernization initiatives at scale.

Key Responsibilities
ERP-Focused Technical Program Leadership

• Own end-to-end delivery of multi-agent AI modernization programs, ensuring seamless integration with enterprise ERP ecosystems and surrounding business systems
• Leverage deep ERP and enterprise systems knowledge to anticipate technical friction points related to data structures, legacy customizations, integrations, and workflow orchestration
• Lead cross-functional delivery pods including Forward-Deployed Engineers, Data Engineers, and AI engineering teams through complex enterprise modernization initiatives
• Support modernization efforts spanning ERP, CRM, Finance, HRIS, and operational platforms

Technical Communication & Stakeholder Alignment

• Act as the primary technical interpreter between customer technical teams, business stakeholders, and Tessera's AI/product organizations
• Lead discovery workshops to map complex system landscapes, business processes, data flows, and integration points to Tessera's agentic AI capabilities
• Translate technical trade-offs and implementation plans to both executive stakeholders and technical delivery teams
• Facilitate alignment across enterprise architecture, IT operations, security, and business functions

Execution Management in Complex Enterprise Landscapes

• Drive Agile delivery within enterprise change management frameworks and modernization methodologies
• Anticipate risks related to legacy system remediation, data harmonization, integration dependencies, and business continuity
• Develop mitigation plans rooted in operational and technical realities
• Coordinate across multiple workstreams, vendors, and customer stakeholders to maintain delivery momentum

Enterprise-Grade Governance & Deployment

• Ensure all delivery activities meet enterprise standards for security, compliance, auditability, and operational governance
• Oversee technical prerequisites for integrations across enterprise platforms and cloud environments
• Partner with customer security and infrastructure teams to ensure successful deployments and operational readiness

Customer Engagement & Escalation Management

• Serve as the primary technical operations contact during onboarding and implementation phases
• Manage technical escalations from customer IT and business teams, coordinating responses with engineering and product stakeholders
• Build trusted relationships with enterprise customers through strong communication, accountability, and delivery excellence

Startup Mindset & Extreme Ownership

• Operate effectively in a fast-paced, high-growth environment with evolving priorities and ambiguous challenges
• Bring structure, clarity, and momentum to complex enterprise transformation programs
• Travel to customer sites for workshops, solution design sessions, and implementation oversight as needed

Required Qualifications
Enterprise Systems Expertise

• 4-6+ years of experience managing or leading technical delivery for ERP or enterprise transformation programs
• Strong understanding of enterprise business systems, integrations, data flows, and modernization challenges
• Experience working with one or more enterprise platforms such as SAP, Oracle, NetSuite, Workday, Salesforce, Microsoft Dynamics, Infor, or similar ecosystems
• Familiarity with enterprise architecture concepts, APIs, middleware, and cross-platform integrations

Technical Program Delivery

• Proven experience in technical program management or enterprise engineering delivery
• Demonstrated ability to manage large-scale, cross-functional implementations with significant technical complexity
• Experience working within enterprise IT environments and change management processes

Technical Communication

• Ability to understand and explain technical concepts, system constraints, integration challenges, and data models to both engineering teams and business stakeholders
• Strong executive presence and stakeholder management capabilities

Structured Execution

• Strong command of Agile methodologies and experience orchestrating complex delivery programs with multiple dependencies
• Exceptional organizational, risk management, and prioritization skills

Preferred Qualifications
System Integrator or Consulting Background

• Experience working within a top-tier consulting or system integration environment (e.g., Accenture, Deloitte, PwC, EY, IBM, Capgemini) or leading enterprise modernization programs internally

AI / ML Exposure

• Experience delivering AI/ML-enabled programs or strong interest in LLMs, automation, and multi-agent AI orchestration

Enterprise Systems Breadth

• Familiarity integrating ERP systems with adjacent enterprise platforms including CRM, HRIS, finance, analytics, middleware, and cloud infrastructure solutions

Certifications

• PMP, Scrum Master, SAFe, ERP platform certifications, or related technical program certifications are a plus

Behavioral & Problem-Solving Expectations

• Balance technical systems understanding with program structure and executive communication
• Operate with extreme ownership and accountability
• Thrive in ambiguity and create clarity in fast-moving environments
• Adapt quickly, simplify complexity, and drive alignment across technical and business teams
• Maintain a strong customer-first mindset while navigating complex enterprise transformation challenges