General Manager - Extended Stay Hotel + Full Benefits

ESA Management, LLC

Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws.
Requirements

MINIMUM QUALIFICATIONS
Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check.
PREFERRED QUALIFICATIONS

2-year degree highly preferred

Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software

Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines

Ability to manage and direct a staff to perform daily job tasks

Conversational or proficient in Spanish

ENVIRONMENTAL JOB REQUIREMENTS
The work environment characteristics described here are representative of the associate encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate

Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.

Typically, moderate noise level in the work environment.

Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.

Occasionally push, pull, lift and/or move up to 25 pounds.

KNOWLEDGE, SKILLS, ABILITIES & COMPETENCIES

Read, write and speak English and comprehends basic instructions.

Write in an effective and grammatically correct manner to generate effective short correspondence and memos.

Present information in one-on-one and small group situations to customers, clients, and associate

Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property

Conversational Spanish would be beneficial

Compensation
65000

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the General Manager - Extended Stay Hotel + Full Benefits in Portsmouth, VA vacancy

General Manager - Extended Stay Hotel + Full Benefits
...overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer... ...in the Life video for General Manager MAJOR / KEY JOB... ...include Best Day Ever and Extended Stay University training... ...and address issues. BENEFITS Weekly Pay! Competitive...
Suggested
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Portsmouth, VA
1 day ago
Restaurant Assistant General Manager
$10 per hour
...Assistant General Manager At Noodles & Company, our mission is to nourish... ...and adoption or surrogacy benefits ~ Optional early access to... ...service, retail, hospitality, or hotel management (preferred).... ...respected, and able to bring their full self to work. Application...
Suggested
Local area
Shift work
Weekend work
Noodles & Company
Norfolk, VA
1 day ago
Hotel Assistant General Manager
$55k - $63k
...Hotel Assistant General Manager Springhill Suites ODU - Norfolk, VA 23508 Overview... ...are pleased to share the benefit options that we offer:... ...Quality audit with GM. Stays readily available and approachable... ...for all employees. Extends professionalism and courtesy...
Suggested
Local area
Flexible hours
Night shift
BBL Inc Defunct
Norfolk, VA
3 days ago
General Manager-203100
...overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer... ...in the Life video for General Manager MAJOR / KEY JOB... ...include Best Day Ever and Extended Stay University training... ...and address issues. BENEFITS Weekly Pay! Competitive...
Suggested
Weekly pay
Minimum wage
Temporary work
Local area
Flexible hours
ESA Management, LLC
Portsmouth, VA
1 day ago
Hotel Operations & Guest Experience Leader
Extended Stay America in Portsmouth, Virginia, is seeking a General Manager to guarantee the overall success of the hotel while ensuring optimal guest satisfaction. This role fosters a positive... .... A 2-year degree is preferred. Benefits include medical, dental, and...
Suggested
Extended Stay America
Portsmouth, VA
1 day ago
Center Clinical Director, Associate
$238.83k - $341.19k
...adult patients. Takes full accountability for... ...needed, though will still stay involved in, and be responsible... ...diagnosis, treatment, management, education, health... ...Center Manager/Center General Manager center clinical... .... EMPLOYEE BENEFITS We’re ChenMed and...
Hourly pay
Full time
Work at office
ChenMed
Norfolk, VA
21 hours ago
General Manager
...operated by an independent franchise owner. Benefits may vary by location. To apply, please... ...Role Overview Chili's Managers are wired for hospitality! We're in the people... ...for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With...
Casual work
Shift work
Chili's Grill & Bar
Norfolk, VA
2 days ago
General Manager
...Win as One. Pizza Hut Restaurant General Manager - Grow your career while making your... ...further than Pizza Hut. Additional Benefits: Flynn Group is an equal opportunity... ...value in everyone and unlocking their full potential to be their best self. YUM! Brands...
Pizza Hut
Portsmouth, VA
4 days ago
General Manager
$7.5k
...Family McDonald's organization is seeking a General Manager to join our team! Every great team has... ...company policies and procedures. Benefits: Competitive salary based on experience... .... We also fully support employees who stay home from work if they are feeling sick....
Work at office
Local area
Flexible hours
McDonald's
Portsmouth, VA
15 hours ago
General Manager
$52k - $60k
...Benefits: ~ Health insurance ~ Paid time off ~401(k) ~ Bonus based on... .... Our Norfolk location is looking for a General Manager who's ready to own a restaurant, build a... ...and inventory to hit your targets, with full visibility into your sales and performance...
Shift work
LTD Hospitality
Norfolk, VA
4 days ago
General Manager
...with expertise in effective and efficient hotel operations. Our ideal candidates should... ...opening for you to join our team as a General Manager. Responsibilities Responsible for the... ...(a plus). CHA certification (a plus). Benefits Medical, Dental, Vision & 401(k) with company...
Temporary work
Work at office
Immediate start
LTD Hospitality
Chesapeake, VA
4 days ago
Front Desk Supervisor
$16 - $17 per hour
...effective and efficient hotel operations. Our ideal... .... Assist Operations Manager, AGM or GCM with the payroll... ...also offer competitive benefits to ensure that a career... ...Location With a stay at Aloft Chesapeake in... ...at the bar/lounge. Full breakfasts are available...
Hourly pay
Temporary work
Local area
Immediate start
Flexible hours
Shift work
Afternoon shift
Marriott International Inc
Chesapeake, VA
3 days ago
Front Desk Supervisor
$18.63 - $19.56 per hour
...Hotel : Norfolk Sheraton 777 Waterside Drive Norfolk, VA 23510 Full time Compensation Range : $18.63 - $19.56 Compensation... ...& Learning – 40% of our management hires are internal promotions... .... Able to lift 50 lbs and stay on your feet – Because leading...
Full time
Shift work
Atrium Hospitality
Norfolk, VA
1 day ago
Cook Supervisor - Competitive Benefits
$20 per hour
...Reference Number: 39456 Employment Type: Full-Time , Onsite Segment:... ...Compensation Range $20.00 per hour Our Benefits: ~ Medical (FT Employees) ~... ...segments. Disclaimer: This job description can be revised by management as needed....
Hourly pay
Full time
Work at office
Night shift
Summit
Norfolk, VA
4 days ago
Restaurant Manager
...The Restaurant Manager is responsible for... ...reservation book to stay informed about shift... ...activities for extended periods. • Ability... ...roles at Invited are full-time, those full-... ...a comprehensive benefits package that includes... ...outlines the general requirements for this...
Full time
Temporary work
Part time
Shift work
Day shift
Afternoon shift
ClubCorp
Norfolk, VA
3 days ago
Assistant Beverage Manager
...Restaurants/Outlets Entry Level Manager Full-time 50,600.00 Hourly US... ...maintenance and formatting. Provide general support and assistance to the... ...matters. We offer: Health Benefits: Medical, dental, and vision... .... Ability to research and stay in touch with current liquor...
Hourly pay
Full time
Live in
All shifts
Night shift
HYATT Hotels
Chesapeake, VA
1 day ago
Assistant General Manager (AGM)
...Taco Bell Assistant General Manager (AGM) Ampler dba Taco Bell is seeking an Assistant General... ...profitability, and employee retention). The AGM has full accountability for restaurant operations... ...restaurant budget WORK PERKS & BENEFITS PACKAGE INCLUDES: Competitive pay...
Daily paid
Immediate start
Flexible hours
Shift work
Weekend work
Taco Bell
Portsmouth, VA
2 days ago
KFC Restaurant General Manager
$53k - $58k
...franchisee of KFC, is hiring a Restaurant General Manager for our growing team. With over 800... ...online tuition. Medical, Dental, Vision benefits and accrued PTO Free shift meal and an... ...level Mid-Senior level Employment type Full-time Job function Management and Manufacturing...
Full time
Shift work
Night shift
Kentucky Fried Chicken KFC
Norfolk, VA
4 days ago
Cook Supervisor - Competitive Benefits
$17 per hour
...Reference Number: 39453 Employment Type: Full-Time , Onsite Segment: Corrections... ...other duties and responsibilities, as management may deem necessary from time to time.... ...Compensation Range $17.00 per hour Our Benefits: ~ Medical (FT Employees) ~ Dental...
Hourly pay
Full time
Work at office
Monday to Friday
Summit
Norfolk, VA
15 hours ago
Cook Supervisor - Competitive Benefits
$22 per hour
...Reference Number: 40682 Employment Type: Full-Time , Onsite Segment:... ...Compensation Range $22.00 per hour Our Benefits: ~ Medical (FT Employees) ~... ...segments. Disclaimer: This job description can be revised by management as needed....
Hourly pay
Full time
Work at office
Summit
Norfolk, VA
15 hours ago
Full Time Assistant Store Manager
$15.52 - $19.52 per hour
...Full Time Assistant Store Manager (Store 4965) 2 days ago Be among the first 25 applicants At GameStop, we... ...manner. Promote GameStop’s unique guest benefits, e.g., new title reservations... ...Work a flexible schedule, including extended hours/days as necessary, including nights...
Full time
Local area
Immediate start
Worldwide
Flexible hours
Shift work
Night shift
3 days per week
GameStop
Norfolk, VA
1 day ago
Full Time Assistant Store Manager
$15.16 - $19.16 per hour
...Overview Full Time Assistant Store Manager (Store 4748) role at GameStop. Working with minimal supervision... ...Manager as needed. Promote GameStop guest benefits such as the new title reservations... ...guests. Able to work on feet for extended periods and lift up to 30 lbs as...
Hourly pay
Full time
Local area
Flexible hours
Shift work
Night shift
3 days per week
GameStop
Portsmouth, VA
4 days ago
Associate Market General Manager
$166.65k - $238.08k
...to join our team. The Associate Market General Manager directs and administers the day-to-day operations... ...the base hourly rate or base annual full-time salary for this position. Final... ...for a bonuses or commissions. EMPLOYEE BENEFITS We’re ChenMed and we’re transforming...
Hourly pay
Full time
Work experience placement
Work at office
ChenMed
Norfolk, VA
15 hours ago
Full Time Assistant Customer Service Manager DLT
$19 - $26 per hour
...Full Time Assistant Customer Service Manager DLT Supervise up to 120 associates in the Customer Service Department... .... High school diploma or general education degree (GED); or one to... ...eligible for Harris Teeter’s group benefit plans that pertain to your position...
Full time
Work at office
Local area
Immediate start
Flexible hours
Harris Teeter
Norfolk, VA
1 day ago
Director of Guest Services
$70k - $75k
...all departments to ensure compliance and hotel standards are meeting brand and guest... ...discounts as a member of our team. Additional benefits may be available based on property... ...similar managerial experience required; management or previous supervisory experience preferred...
Temporary work
Work experience placement
The Olympia Companies
Norfolk, VA
4 days ago
Account Manager- Employee Benefits
Job Description: Title: Account Manager - Employee Benefits Work Mode: Remote (Eastern and Central Times Zones Only) | Location/Supporting: Longwood, FL | Experience: Level-Funded and Self-Funded Plans Please note: If this position is posted as either fully remote...
Remote work
Insurance Office of America
Norfolk, VA
4 days ago
Service Manager
...Service Manager Needed Bring the energy. Lead the floor. Build something bigger.... ...accommodation: Be on your feet for extended periods (up to 10-hour shifts) Work... ...performance-based bonuses (paid quarterly) ~ Full benefits package including: ~ Health, dental,...
Second job
Work at office
Shift work
Weekend work
The Dirty Buffalo
Norfolk, VA
3 days ago
Senior Oncology Account Manager, Hematology - Washington, D.C.
$155.2k - $232.8k
...& Transplant Oncology Account Manager is responsible for direct promotion... ...across an account Stay abreast of industry trends, competitive... .... For this role, the full and complete base pay range is... ...eligible to participate in various benefits offerings, including, but not...
Temporary work
Work at office
Remote work
Worldwide
Flexible hours
Jazz Pharmaceuticals
Norfolk, VA
2 days ago
General Manager
...IT'S BO TIME! Are you ready to join a team that is growing, fast-paced and full of positive energy? We are growing in the Tidewater area and are in the need of General Managers to help build our organization. Apply if you are looking for an opportunity to...
Monday to Friday
Shift work
Weekend work
Bojangles'
Portsmouth, VA
1 day ago
General Manager
$75k - $90k
...General Manager As the General Manager (GM), you're the ultimate leader of the store—setting the vision, driving results, and inspiring... ...resolving issues, and creating plans to exceed expectations. Benefits: We are committed to offering inclusive, meaningful...
Local area
Flexible hours
Shift work
Wawa
Norfolk, VA
3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to General Manager - Extended Stay Hotel + Full Benefits. Be the first to apply!