Education Programs Manager

Position Overview

DC Arts and Humanities Education Collaborative is a service organization for arts and humanities supporters committed to advancing equitable access for DC public school students.

The Collaborative's Education Programs department responds to changing needs in education that affect educators, arts and humanities professionals, artists, partners, and the broader DC community. This includes strengthening established programs while exploring new partnerships, services,, and approaches that can increase our impact and contribute to the long-term sustainability of the organization.

The Education Programs Manager plays a central role in managing and continuously improving upon DC Collaborative's program offerings and relationships with local partners. The position combines program management, relationship development, research, and administration. This position reports to and is directly supervised by the Director of Education Development and Partnerships.

What Success Looks Like

A successful Education Programs Manager is a culturally competent professional that can reliably manage the details of programs while understanding the connection to the larger mission and purpose of the organization. This person builds strong relationships, maintains accurate records, creates efficient systems, identifies issues before they become larger problems, and uses data and community feedback to improve the work.

We are looking for someone who is deeply committed to equitable access to arts and humanities education while also recognizing that strong programs require effective operations, sustainable resources, and strategic partnerships. They are curious, resourceful, and willing to explore possibilities beyond established approaches. They bring observations, questions, ideas, and recommendations to the Director and understand that mission, equity, program quality, operational effectiveness, revenue, and financial sustainability are interconnected.

Required Qualifications and Characteristics

• Knowledge of or demonstrated interest in trends, research, and current developments in arts and humanities education.
• Understanding of or willingness to learn about DC's public education landscape and the realities and challenges affecting multiple stakeholders.
• Excellent interpersonal, organizational, written, and verbal communication skills.
• Strong project management skills and ability to manage multiple concurrent responsibilities independently, maintain accurate records, and follow established processes.
• Solutions-oriented and resourceful: Identifies challenges, researches options, and recommends practical solutions while working effectively within real constraints of time, staffing, and budget.
• Adaptable and opportunity-minded: Comfortable with changing priorities and willing to explore new programs, partnerships, services, audiences, and approaches as community needs and external conditions evolve.
• Strategically curious: Interested in understanding how individual programs and responsibilities connect to broader organizational goals, impact, revenue, and sustainability.
• Cross-sector and business-aware: Understands, or is interested in learning, how mission-driven organizations sustain their work and is comfortable exploring relationships and ideas involving nonprofits, for-profit businesses, government, and other sectors.
• Experience with Google Workspace, Adobe, Canva, and Neon One is helpful.

Primary Responsibilities

Education Program Management

• Manage and continuously evaluate DC Collaborative's Education Program offerings, including Arts and Humanities for Every Student (AHFES), Teaching Artist resources, contract programs, and other offerings as developed.
• Work with evaluation staff to gather and interpret program data, student and teacher feedback, community needs, capacity, organizational goals, accessibility needs, and other relevant factors to evaluate program effectiveness and identify opportunities for improvement.
• Conduct scheduled program audits and coordinate feedback meetings with Program Partners as appropriate.
• Develop and maintain evaluation criteria and standards aligned with department and organizational goals.
• Work with the Director of Education Development and Partnerships (Director) to determine annual AHFES program offerings, submission and registration timelines, and annual program reviews.
• Equitably assign and confirm school registrations using DC Collaborative's established rubrics and ensure accurate and timely communication with Program Partners and educators.
• Work with the Director to design and implement professional development opportunities for Program Partners based on identified community needs, data, emerging practices, and organizational priorities.
• Work with the Director on program policies, updates, and enforcement.

Program Operations & Administration

• Coordinate the day-to-day administration of Education Programs, including communications with Program Providers, scheduling logistics for schools, transportation arrangements, and ongoing communications.
• Conduct orientations and training for Program Providers and educators regarding relevant policies, processes, and expectations.
• Maintain efficient and accurate Program Provider paperwork and records, including Memoranda of Understanding, addenda, submission and intake forms, and other required documents.
• Create, send, and track invoices and fees associated with Program Provider participation and DC Collaborative services.
• Maintain accurate program records, spreadsheets, CRM information, and other documentation.
• Update and maintain program listings and registration materials for the Education Programs Catalogue.
• Work with the Education Programs Assistant to coordinate transportation needs.
• Collaborate with Director and communications staff to develop and execute AHFES registration, promotional content, and other Education Programs communications.
• Collaborate with Director and communications staff to draft and edit Education Programs collateral, including marketing copy, handbooks, one-pagers, brochures, website content, catalogue language, and other materials.

Network Development

• Build and maintain positive relationships with various arts and humanities stakeholders, such as organizations, practitioners, schools, and educators, and connect them with relevant DC Collaborative services, programs, and initiatives.
• Support enrollment, onboarding, and ongoing stewardship of organizations and individuals participating in the DC Collaborative network and its services.
• Annually research and recruit new Education Program Providers willing to serve DC students, with attention to diverse partners and nontraditional disciplines
• Participate in introductory meetings with prospective partners and ensure timely follow-up and accurate recordkeeping.
• Actively learn about developments within arts and humanities education and adjacent sectors by attending events, participating in working groups, networking, and engaging with relevant research and news.
• Identify patterns in participation, service utilization, feedback, and revenue that may inform future services, program offerings, or engagement strategies.
• Support the planning, development, implementation, and evaluation of new programs and initiatives, including grant-supported projects, contract partnerships, and other emerging opportunities.
• Coordinate scholarship or financial assistance processes associated with applicable programs or services.
• Collect and report relevant network and service data, including participation, service utilization, revenue, retention, and financial assistance.
• Identify relevant events, convenings, professional development opportunities, and networks for DC Collaborative participation or presentation.
• Plan an annual Program Provider appreciation event with support from the DC Collaborative team.

Organizational & Strategic Contribution

• Serve as an active thought partner to the Director of Education Development and Partnerships by bringing forward observations and research for potential opportunities that may strengthen programs, partnerships, services, and revenue-generating activities.
• Collaborate with colleagues across departments and understand how Education Programs contribute to the overall health and sustainability of DC Collaborative.
• Organize program data and information for grant applications, presentations, reports, fundraising, and other organizational needs.
• Participate in and lead aspects of the District Data Initiative as appropriate.
• Actively participate in organizational strategic planning that informs broader organizational decisions.
• Participate in Member Meetings, Board Meetings, and other organizational convenings as necessary.
• Complete other related responsibilities appropriate to the scope and level of the position.

DC Collaborative is dedicated to considering a broad array of applicants, including those with diverse workplace experiences and backgrounds. If you are interested, not but sure you meet all of the qualifications, we encourage you to still apply.