Customer Success Manager (part-time)
Beyond Campus Innovations
Job Summary:
The Customer Success Manager plays a key role in supporting customer relationships and optimizing performance across our online platforms. This position will report to the Senior Director of Customer Success and will be responsible for the end-to-end success of clients using K12 Rounding, and other digital products.
This position is eligible for incentive opportunities based on:
- Onboarding and the successful implementation of new clients
- Upsell and cross-sell of platform features
- Client retention and renewal success
- Generating referrals and expanding accounts
Job Responsibilities:
Customer Success & Onboarding
- Lead and manage client onboarding for online platforms (K12 Rounding, etc.)
- Build and sustain trusted relationships with clients to ensure satisfaction, retention, and referrals
- Support the development of onboarding playbooks and SOPs
Platform & Product Support
- Serve as a subject matter expert on the functionality and application of customer-facing technologies
- Identify platform needs or gaps based on customer feedback and data; collaborate with the CXO on enhancements and road mapping
- Contribute to platform testing and performing quality assurance
Sales Support & Growth Enablement
- Support the sales team in upselling features, renewing contracts, and closing net new opportunities
- Contribute to revenue goals by facilitating successful onboarding, minimizing churn, and driving platform adoption
- Capture customer success stories, feedback, and usage data to inform product positioning and messaging
Responsibilities also include other duties as assigned to support company strategy and success initiatives.
Qualifications and Skills:
- 5+ years of experience in customer success, SaaS platform support, account management, or related field
- Demonstrated experience working with CRM tools, success platforms, or digital engagement technologies
- Strong communication skills and the ability to translate technical functionality into client value
- High attention to detail and organizational effectiveness, especially in remote team settings
- Experience in education, workforce, or nonprofit sectors is a plus
Compensation and Benefits:
This is a salaried part-time position of no more than 20 hours per week.
Part-time employees are eligible for pro-rated tuition reimbursement and cell phone reimbursement. You will also be eligible to contribute to a 401k.
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Customer Success Manager (part-time) in Denver, CO vacancy
$130k - $150k
...organizational factors are also considered. Successful candidates may be eligible to receive... .... Depending on whether it is a part-time or full-time position, some of the... ...opportunities and so much more!The Sr. Customer Success Manager, Health Systems is responsible for developing...Part timeFull timeContract workWork experience placementRemote workFlexible hours$80k - $150k
...Customer Success $80k – $150k • 0.0% – 0.4% We’re building Reflow, a workforce and workflow... ...adoption, and long-term success. Shorten time-to-value: Move customers from demo →... ...explorations We’re open to you starting part-time and evolving into full-time (...Part timePermanent employmentFull timeContract work$8k
...will help our most important customers move their business forward. In... ...and leverage to boost your own success and career growth. Sales... ...other incentives Lucrative paid time off, five weeks of paid time off... ...with additional service. For part-timers, your coverage will vary...Part timeFull timeTemporary workWork experience placementShift work$123.1k - $227k
...where humans with agents drive customer success together. Here, ambition... ...DescriptionThe Customer Success Manager (CSM) is a versatile expert responsible... ...create basic plans to focus time, taking responsibility for... ...lead the path to equality in part by creating a workplace that’...SuggestedFull timeWork at officeLocal areaRemote workFlexible hours3 days per week$97k - $190k
MongoDB and Customer SuccessMongoDB’s mission is to empower... ....Our Customer Success team is the linchpin of... ...Senior Customer Success Manager, you are a highly experienced... ..., accelerating time-to-value and guiding to... ...location. Salary is one part of MongoDB’s total compensation...SuggestedLocal areaWorldwideFlexible hours$190k - $215k
...industrial revolution of our time. The demand for AI compute is... ...work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that... ...motivated and skilled Senior Customer Success Manager with a strong background in...Full timeTemporary work$88.6k - $177.3k
...the TeamWe are looking for an amazing Customer Success Manager (CSM) to join our Healthcare Vertical team... ...ability to prioritize work and strong time management skillsPossess excellent... ...the job description/posting.BenefitsAs part of our award-winning workplace culture...Full timeWork at officeRemote work$190k - $215k
...industrial revolution of our time. The demand for AI compute is... ...work of your career, help our customers and partners advance their AI strategies, and be part of a high-performing team that... ...motivated and skilled Senior Customer Success Manager with a strong background in...Full timeTemporary work$89k - $118k
As a Customer Success Manager, you will proactively drive new product attachment and effective strong relationships... ..., a 401(k) plan and match, paid time off, fitness reimbursements, and a... ...Any information you submit to Datadog as part of your application will be processed...Contract workWork at office$102k - $110k
As an Enterprise Customer Success Manager, you will proactively drive new product attachment and effective... ..., a 401(k) plan and match, paid time off, fitness reimbursements, and a discounted... ...information you submit to Datadog as part of your application will be processed in...Work at office- ...quality of life by helping our customers make energy affordable and... ...the way energy is consumed and managed. By offering anytime, anywhere... ...life? Join Enverus, and be a part of creating a brighter, more sustainable... ...right company at the right time. Performance Objectives CSM...Contract work
$123.1k - $227k
...where humans with agents drive customer success together. Here, ambition... ...ExperienceThe Customer Success Manager (CSM) is a versatile expert responsible... ...for this position at this time.Preferred:You hold a... ...lead the path to equality in part by creating a workplace that’...Full timeWork experience placementLocal areaRemote work$233k - $274k
...ride, childcare, even a date. Customers include Uber, Pennymac,... ...Checkr’s Strategic Customer Success team, you will lead a team of... ...experienced Customer Success Managers who are assigned to Checkr’s... ...provided, such as lunch five times a week, a commuter stipend, and...Work at officeLocal areaRemote workRelocation3 days per week$160k - $190k
...work smarter and spend more time with the children and families... ...About the RoleAs the Head of Customer Success at Frontera Health, you'll own... ...at scale. You're not just managing accounts — you're building the... ...Claude, ChatGPT, or Gemini as part of your daily workflow, using...Full timeContract workWork at officeLocal area$72k - $128.26k
...6WD99167Position Overview The Business Customer Success Manager (CSM) plays a strategic role in driving... ...BenefitsFrom health and financial benefits to time away and everyday wellness, we give... ...Salary transparencySalary is one part of Autodesk’s competitive compensation...Full timeFor contractorsWork at office$33.65 - $63.65 per hour
...Job Description The Oracle Health Customer Success Manager is responsible for overseeing an assigned... ...participating in key initiatives, be a part of or lead the building of CS tools and... ...travel to customer sites up to 20% of time based on business needs. Disclaimer:...Hourly payContract workTemporary workFlexible hoursOracle
Denver, CO3 days ago- ...Senior Customer Success Manager Crusoe is on a mission to accelerate the abundance of energy and intelligence... ...greatest industrial revolution of our time. The demand for AI compute is boundless... ...advance their AI strategies, and be part of a high-performing team that believes...Full timeTemporary work
Crusoe
Denver, CO3 days ago $115k - $166.75k
...world. Our team hails from successful startups, leading tech... ...-Market and Enterprise customer segments. These... ...customers represent a critical part of our business,... ...Senior Customer Success Manager, you will operate with... ...trust our team to take the time they need to recharge and...Temporary workWork at officeRemote workFlexible hours3 days per weekAlloy
Denver, CO22 hours ago- ...Customer Success Manager Symmetrio is recruiting on behalf of an innovative healthcare technology company that is transforming oncology care through an AI-powered clinical software platform. Our client partners with leading cancer centers and health systems to improve...
Symmetrio
Denver, CO3 days ago - ...Customer Success Lead Customer success is vital to our long-term profitability. We will not be successful unless our customers are receiving massive value from our service. As such, we need a manager to own driving success for our customers. This role includes responsibilities...
Uptick - Fire & Security Software
Denver, CO4 days ago - ...Customer Success Manager Company is revolutionizing the construction sector by introducing advanced AI and Computer Vision technologies into... ...into digital environments, where data is the key for saving time and minimizing costs. The product is already live on sites...Live in
Heyer Expectations
Denver, CO1 day ago $85k
...Reports to: VP of Sales Employment Type: Full-time Compensation: $85k Base salary plus bonus (OTE: ~$120K) Who We... ...opportunity to scale. The Role: Our client is hiring a Customer Success Manager to own the advisor experience across its Insurance Line of...Full timeClaire Myers Consulting
Denver, CO1 day ago- ...What you'll do The Customer Success Manager will be the primary point of contact to some of Planisware's most valued and high-profile customers... ...presentations to high-level executives Ensure the timely and successful delivery of our solutions according to...Contract workTemporary work
Planisware
Denver, CO2 days ago - ...Customer Success Manager At AutoStore, customers are our top priority. We need highly motivated, insightful and results-oriented success managers... ...upsell opportunity, shortening the average length of time for expansion opportunity. Conduct semi-annual strategic...Local area
Auto Store
Denver, CO1 day ago - Twenty Four Seven Hotels in Denver, CO is seeking a Part Time Front Office Attendant to deliver courteous guest service at the desk and support hotel operations. You will help maximize occupancy and guest satisfaction while maintaining a welcoming atmosphere at check-in...Part timeFlexible hoursAfternoon shift
- ...Health insurance Paid time off Wellness... ...delivering exceptional customer service? The NOW Massage... ...oriented culture where your success is celebrated What... ..., answer phones, and manage guest communications.... ...Schedule ~Full-Time & Part-Time Opportunities ~...Part timeHourly payFull timeFlexible hoursWeekend workAfternoon shift
The NOW Greenwood Village
Englewood, CO4 days ago - ...Senior Customer Success Manager Technosylva is looking for a highly motivated and customer-focused individual to join our team as a Senior Customer Success Manager at Technosylva. In this role, you will be responsible for ensuring the successful adoption, engagement...
$110k - $125k
...Customer Success Manager Teamwork.com is an agentic PSA (professional services automation) platform... ...deliver it for less, and grow margin over time. Our tagline puts it plainly: most... ...organisation. Requirements AI is part of how this team works every day. We use...Price workWork at officeFlexible hours3 days per week- ...Senior Customer Success Manager Technosylva is looking for a highly motivated and customer-focused individual to join our team as a Senior... ...satisfaction. Oversee the success of key accounts, ensuring timely and successful delivery in alignment with customer goals....
$84k - $94k
...Senior Customer Success Manager Denver, CO; Las Vegas, NV; Portland, OR; Salt Lake City, UT As a... ...relationships internally and externally, strong time management skills, technical acumen (... ...~ Ability to adapt and be part of our rapidly growing business ~ Proficiency...Temporary workFlexible hours
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Success Manager (part-time). Be the first to apply!
Related searches
- technical customer success manager Denver, CO
- sr. customer success manager Denver, CO
- senior customer success manager Denver, CO
- success manager Denver, CO
- client success manager Denver, CO
- customer success executive Denver, CO
- enterprise customer success manager Denver, CO
- educational customer success manager Denver, CO
- customer success manager remote Denver, CO
- customer success manager Denver, CO