Dental Front Office Coordinator - Parkway Dental

Job Description

Job Description

Front Desk CoordinatorCompany: Parkway DentalLocation: Albuquerque, NM (Montgomery Pkwy NE)Job Type: Full-TimeCompensation: $18.00 – $20.00 / hourSchedule: Monday – Thursday, 7:30 AM – 5:00 PMAbout UsAt Parkway Dental, we are Albuquerque's premier cosmetic and family dental practice. We take pride in providing state-of-the-art restorative treatments with patient-first care to help our community build healthy, confident smiles. We value teamwork, continuous improvement, and a supportive culture. If you are passionate about customer service, eager to learn, and want to be part of a vibrant team, we would love to meet you!Job OverviewWe are seeking a dynamic, organized, and friendly Front Desk Coordinator to be the welcoming face of our practice. In this critical role, you will create a positive first impression for our patients, manage daily administrative operations, and ensure our office runs seamlessly. No prior dental experience is required-we are fully prepared to train the right candidate with a great attitude!Key ResponsibilitiesPatient Experience: Greet patients with a warm, professional smile and efficiently manage the check-in and check-out processes.Scheduling Management: Optimize and manage appointment calendars to ensure efficient use of our providers' time.Communication Hub: Answer multi-line phone calls with professionalism, address patient inquiries, and manage office correspondence.Insurance & Billing Support: Coordinate with dental insurance companies, verify patient benefits, and assist with claim processing.Record Keeping: Maintain accurate, precise, and confidential patient records within our practice management software.Office Operations: Assist in tracking office inventory, ordering front-desk supplies, and keeping the reception area neat and welcoming.Qualifications & SkillsExperience: At least 1 year of experience in a dental front office setting is required. Additional background in customer service or healthcare administration is a plus.Communication: Exceptional verbal and written interpersonal communication skills.Organization: Strong multi-tasking capabilities, a detail-oriented mindset, and solid time-management skills.Technical Aptitude: Comfortable learning new computer software and handling multi-line phone systems (training on dental software will be provided).Attributes: A positive attitude, strong reliability, and a passion for working collaboratively in a team environment.What We OfferCompetitive Pay: $18.00 – $20.00 per hour, depending on baseline skills.Standard Benefits Package: Health options, paid time off, and dental perks.Work-Life Balance: Enjoy a stable Monday through Thursday schedule with your Fridays off!Modern Practice: Work in a beautiful, state-of-the-art, modern facility.Growth & Training: Comprehensive on-the-job training and ongoing professional development.How to ApplyReady to kickstart your career and make a positive impact with us?Please submit your resume