Beach Attendant

Resort Beach Attendant

Follow your passion all the way to paradise at TradeWinds Resort, a Tampa Bay Times Top Workplace for seven years in a row! TradeWinds features three destination resorts just 200 flip flops from one another along the gorgeous Gulf Coast on St. Pete Beach, a Top-Ranked US Beach!

We are seeking a dynamic and customer-oriented individual to join our team as a Resort Beach Attendant. As a Beach Attendant, you will play a crucial role in ensuring a positive and enjoyable experience for our guests at the beachfront. You will be responsible for maintaining the cleanliness and safety of the beach area, assisting guests with beach equipment, and providing excellent customer service. Proper knowledge of local area to help suggest things for guests. Thorough knowledge of all hotel services and amenities. If you are passionate about providing exceptional customer service in a beautiful beachfront setting, we invite you to apply. Join our team and contribute to creating memorable experiences for our guests!

Responsibilities include:

• Greet and welcome guests to the beach, providing information about available services and facilities.
• Assist guests in setting up beach chairs, umbrellas, and other equipment.
• Respond promptly and courteously to guest inquiries and concerns.
• Provide information on resort amenities, services, and local attractions.
• Anticipate and fulfill guest needs to enhance their overall experience.
• Monitor the beach area to ensure a safe environment for guests.
• Conduct regular inspections of beach equipment and report any maintenance issues.
• Enforce safety rules and regulations to prevent accidents and ensure a secure beach atmosphere.
• Ensure safe operations of beach amenities including the High Tide Slide, Zing Ray Zipline, Surf Simulator and more.
• Regularly clean the beach area, including picking up litter and organizing beach furniture.
• Organize and manage the distribution of beach equipment, such as towels, chairs, and umbrellas.
• Maintain an organized inventory of beach equipment and report any shortages or damages to management.
• Collect and store beach equipment at the end of each day.

Qualifications include:

• Previous experience in a customer service or hospitality role preferred.
• Strong communication and interpersonal skills.
• Ability to work outdoors in varying weather conditions.
• Basic knowledge of beach safety.
• Physical ability to lift and carry beach equipment.
• Proactive and attentive to detail.
• Dependable and dedicated work ethic.
• Must be comfortable working outdoors for 8 hours or more in Florida's hot climate.
• Ability to satisfactorily communicate in English (speak, read, write) with guests, co-workers and management to their understanding.
• Ability to perform assigned duties with attention to detail, speed, accuracy, follow-through, courtesy, cooperativeness and work with a minimum of supervision.
• Ability to use time management and organization when it comes to cleaning towels, pool areas, and handing out amenities to guests on beach
• Ability to effectively deal with internal and external customers, some of whom will require high levels of patience, tact, and diplomacy to defuse anger.
• Ability to work well under pressure of guests guest requests and handle multiple tasks at once.
• Punctuality and regular and reliable attendance.
• Interpersonal skills and the ability to work well with co-workers and the public.

Desirable:

• Previous guest relations training
• High school graduate or equivalent

Physical Abilities include:

• Endure various physical movements throughout the work areas, such as taking chairs to all areas of beach, setting up umbrellas in the sand, and transporting loads of towels to and from laundry area.
• Ability to grasp, push or pull heavy loads, and lift and/or carry or otherwise move chairs, towels, and umbrellas
• Ability to stand, walk and/or sit and continuously perform essential job functions.
• Sufficient manual dexterity in one hand to be able to load and unload chairs and cushions from beach shed
• Ability to perform tasks requiring bending, stooping, kneeling, and walking significant distances on property.

Schedule: This requires flexible hours, including weekends and holidays, to accommodate the needs of the resort and its guests.

Benefits include:

• Medical insurance, dental insurance, vision insurance, life insurance, short-term and long-term disability insurance
• 401(k) Retirement Plan with employer matching contributions
• Paid holidays
• Paid vacation
• Paid sick leave (provided in accordance with applicable law)
• Employee assistance program (EAP)
• Educational opportunities / Tuition reimbursement
• Paid jury duty leave, personal leave, medical leave, and military leave in accordance with applicable law

For Employees Based in Washington:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service
• Paid Sick & Safe Time accrues at 1 hour for every 30 hours worked, with up to 72 hours of unused time carried over from one anniversary year to the next.

For Employees Based in Colorado:

• 8 paid holidays per year; employees working in the City of Denver receive 64 hours of designated holiday time per calendar year
• Up to 20 days of paid vacation per year, based on classification and length of service
• 6 days or 48 hours of Paid Sick Leave per year, accrued at 1 hour for every 30 hours worked.

For Employees Based in California:

• 8 paid holidays per year
• Up to 20 days of paid vacation per year, based on classification and length of service, capped at 1.5x annual accrual rate; non-supervisory employees working in the City of Los Angeles accrue up to 22 days of Compensated Time Off, based on length of service capped at 192 hours of combined PST and CTO.
• Paid Sick Time accrues at 1 hour for every 30 hours worked, unused time is carried over from one anniversary year to the next up to a maximum of 80 hours; employees working in the City of Los Angeles are provided 40 hours of Paid Sick Time annually on their anniversary, unused time is not carried over from one anniversary year to the next.

Please note that certain benefits described above for associates in Washington, Colorado, and California may vary for associates covered by a Collective Bargaining Agreement ("CBA"). For such associates, eligibility for and the terms and conditions of benefits are governed by the applicable CBA and any applicable plan documents, and may differ from the benefits described above. In the event of any conflict or inconsistency, the terms of the applicable CBA and governing plan documents will control, as applicable.

**The above-referenced benefits do not apply to part-time positions