General Manager

About the Role:

The General Manager will play a pivotal role in overseeing the daily operations of our retail trade business, ensuring that all departments work cohesively towards achieving the company's strategic goals. This position requires a strong focus on people management, fostering a positive work environment that encourages team collaboration and high performance. The General Manager will be responsible for driving project sales and implementing effective cost control measures to maximize profitability. Additionally, they will oversee the hospitality and food/beverage sectors, ensuring that customer satisfaction remains a top priority. Ultimately, the General Manager will be accountable for the overall financial health of the organization, including P&L management and the development of incentive programs to motivate staff and enhance productivity.

Minimum Qualifications:

• Bachelor's degree in Business Administration, Hospitality Management, or a related field.
• Proven experience in a managerial role within the retail or hospitality industry.
• Strong understanding of P&L management and financial reporting.

Preferred Qualifications:

• Master's degree in Business Administration or a related field.
• Experience with corporate sales and incentive program development.
• Familiarity with food cost management and industry best practices.

Responsibilities:

• Lead and manage all aspects of the retail operations, ensuring alignment with corporate objectives.
• Develop and implement sales strategies to drive project sales and increase market share.
• Monitor and control costs across all departments, ensuring adherence to budgetary guidelines.
• Oversee the hospitality and food/beverage operations, ensuring high standards of service and quality.
• Analyze financial reports and metrics to make informed decisions that enhance profitability.

Skills:

The required skills of people management and project sales are essential for fostering a motivated team and driving revenue growth. Daily interactions with staff will require strong communication and leadership abilities to ensure that everyone is aligned with the company's goals. Cost control and P&L management skills will be utilized to analyze financial data and make strategic decisions that impact the bottom line. Knowledge of hospitality and food/beverage operations will be critical in maintaining high service standards and customer satisfaction. Preferred skills in corporate sales and incentive programs will enhance the General Manager's ability to create effective strategies that boost employee performance and drive sales.