Financial Systems Analyst

Financial Systems Analyst

Committed to excellence in public and financial services and upholding the highest standards of ethics and integrity.

The Chesterfield County Accounting Department provides services for Chesterfield County government departments and Chesterfield County Public Schools. We help them fulfill their missions by using efficient, innovative, and flexible means to deliver the highest quality products and services possible.

We work together as professionals dedicated to the growth, development, and success of each other and the County. We would love to have you join our team!

What You Do and How You Do It:

As a Financial Systems Analyst in the Accounting Department, you will join a highly collaborative and results-oriented Financial Systems team responsible for supporting and improving the County's enterprise financial systems and automated business processes.

You will serve as an integral member of the Financial Systems Team, supporting high-quality financial system operations, innovation, and alignment for both County departments and Chesterfield County Public Schools within the Workday environment. This role is designed for professionals looking to build expertise in ERP administration, financial systems, automation, reporting, security administration, and business process improvement while progressively assuming more advanced Financial Systems Analyst responsibilities.

You will work closely with Accounting work units including Accounts Payable, Accounts Receivable, Payroll, and Financial Reporting, while also partnering cross-functionally with Budget, Procurement, Human Resources, Chesterfield County Public Schools, Information Technology staff, vendors, and other departments to support financial operations, maintain system integrity, and implement system enhancements and process improvements.

This position plays a key role in maintaining operational stability and supporting critical daily, monthly, and fiscal year-end financial processes within the Workday environment. Responsibilities include troubleshooting system and integration issues, supporting Workday security administration, coordinating biannual release management and testing activities, maintaining documentation and training resources, and identifying opportunities to improve automation, reporting, efficiency, and user experience.

This position is intended to provide a structured pathway for professional growth within the Financial Systems Team. Analysts will receive exposure to Workday administration, reporting, security, automation, integrations, project management, and business process optimization while working alongside experienced Financial Systems team members. Successful candidates will have opportunities to progressively assume larger projects, increased technical responsibilities, and expanded leadership opportunities as they grow within the Financial Systems Team.

The successful candidate will develop expertise in multiple functional areas while working with other team members to support financial operations and business process improvements.

Key Responsibilities Include:

• Provide tiered operational support for all Workday-related requests through the Workday Operational Support (WOS) model and established service processes.
• Participate in an on-call/helpdesk rotation to ensure production stability and timely user support.
• Manage request intake, tracking, and communication using WOS tools such as SharePoint, Microsoft Forms, and Power Automate.
• Perform daily, weekly, monthly, and fiscal year-end system functions and activities, including monthly closings, reporting, reconciliations, monitoring tasks, and other processes necessary to ensure system accuracy, reliability, and data integrity.
• Troubleshoot and resolve system, integration, workflow, security, and data issues while coordinating with Information Technology staff, vendors, and third-party partners as needed.
• Monitor and maintain system integrations and interface processing, including reviewing errors, resolving failures, and coordinating issue resolution activities.
• Support and maintain Workday business processes, condition rules, validations, notifications, automations, reporting solutions, and related system functionality.
• Support and manage Workday security administration, including role-based and position-based security assignments, troubleshooting access issues, testing security changes, and ensuring appropriate access controls and compliance with County policies and internal controls.
• Develop and maintain expertise in assigned functional areas while serving as a primary point of contact for related operational support, reporting, enhancement requests, and process improvement activities.
• Participate in mentoring, training, and professional development activities designed to build expertise in Workday administration, reporting, automation, security, and business process optimization.
• Collaborate closely with Accounting work units including Accounts Payable, Accounts Receivable, Payroll, and Financial Reporting, while also partnering cross-functionally with Budget, Procurement, Human Resources, Chesterfield County Public Schools, Information Technology staff, vendors, and other departments to analyze business requirements, support financial operations, and implement system enhancements and process improvements.
• Identify opportunities for process improvement, automation, system optimization, and operational efficiency and recommend solutions to improve business processes and user experience.
• Lead smaller system enhancements, reporting initiatives, and process improvement efforts while supporting larger cross-functional projects and implementations.
• Coordinate and support Workday biannual release management activities, including impact analysis, testing coordination, validation, issue tracking, and communication of system changes.
• Create, maintain, and execute test plans and testing documentation for Workday releases, enhancements, integrations, security updates, and business process changes to ensure system stability and operational readiness.
• Support audit, compliance, and internal control activities by providing system documentation, reports, security reviews, reconciliations, and data validation.
• Develop and support reporting, dashboards, reconciliations, data analysis, and audit support utilizing tools such as Workday Reporting, Excel, and Power BI.
• Create and maintain technical documentation, standard operating procedures, process documentation, training materials, and knowledge base resources.
• Develop and provide end-user training, guidance, and support materials for Workday financial processes, system functionality, and related business procedures.
• Research and resolve moderately complex technical and business process issues related to financial systems, integrations, and operational workflows, or escalating more complex matters to the appropriate support groups.
• Serve as a primary owner for assigned operational support requests, enhancements, and reporting initiatives from intake through implementation and customer follow-up.
• Communicate effectively with customers, stakeholders, and functional teams regarding request status, testing activities, issue resolution, and implementation outcomes.
• Evaluate new Workday functionality, ERP best practices, automation tools, integrations, and related technologies to support continuous improvement and operational effectiveness.
• Perform other work as required.

Why This Role?

This position is ideal for someone who enjoys technology, problem solving, process improvement, and learning how large organizations operate. Whether your background is in accounting, business systems, technology, reporting, automation, or ERP support, this role provides the opportunity to develop highly marketable skills while working on meaningful projects that directly support Chesterfield County and Chesterfield County Public Schools.

This position offers exposure to enterprise financial systems, automation technologies, reporting solutions, security administration, business process design, and project implementation activities. It is an excellent opportunity for professionals seeking to build a career in ERP administration, financial systems, business analysis, or technology-enabled process improvement.

Here's What You Need:

Bachelor's degree in accounting, business, management information systems (MIS), computer science, information technology, or a related field, along with two years of experience (four preferred) supporting business systems, financial operations, technology solutions, process improvement initiatives, or an equivalent combination of training and experience. Experience supporting Workday or another enterprise resource planning (ERP) system in a production support environment is strongly preferred. Knowledge of ERP financial business processes, workflow configuration, reporting concepts, troubleshooting methodologies, testing practices, and process improvement techniques is preferred. The ability to learn and apply technical concepts in a complex ERP environment is essential.

Experience supporting financial functions such as General Ledger, Accounts Payable, Accounts Receivable, Payroll, Financial Reporting, Budget, Procurement, Cash Receipts, or related accounting processes is preferred. Experience supporting Workday security administration, system testing, release management, reporting tools, integrations, and audit or compliance activities is also highly desirable. A working knowledge of Generally Accepted Accounting Principles (GAAP) is preferred.

Strong analytical, organizational, troubleshooting, and problem-solving skills are required, along with the ability to manage multiple priorities and work effectively both independently and collaboratively in a fast-paced operational environment.

Requires proficiency with Microsoft Excel and experience utilizing reporting, workflow automation, data analysis, or business intelligence tools. Experience with Workday Reporting, Power BI, SharePoint, Microsoft Forms, and Power Automate is preferred.

Experience with Workday Reporting, Workday security administration, Enterprise Interface Builders (EIBs), system integrations, workflow administration, automation platforms, Cognos or similar reporting tools, and financial systems support is highly desirable. Familiarity with integration concepts, APIs, SQL, HTML, JavaScript, and related technologies used in ERP environments is preferred.

Pre-employment drug testing, FBI criminal background check, and education/degree verification required.

Real Talk:

As a member of the Financial Systems team, you will support critical County and School financial operations and work directly with users across multiple departments and functional areas with varying levels of technical expertise. You will help support daily financial system operations, troubleshoot operational and technical issues, maintain system stability, and ensure accurate and timely completion of operational and fiscal year-