Retirement Benefits CX Specialist for Small Businesses
Gusto, Inc.
Gusto, Inc. is seeking candidate-ready professionals for future retirement benefits customer experience opportunities. You will engage with customers via phone, email, and Zoom, delivering expert guidance while leveraging AI tools. The role emphasizes reducing churn and building strong admin partnerships in a fast-paced, consultative environment. Ideal candidates have 3–6 years in CX with retirement benefits exposure, experience with 401(k) plans, and comfort using Salesforce, Zoom, and Google #J-18808-Ljbffr Gusto, Inc.
Vacancy posted 3 days ago
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