Medical Records / Billing Specialist

Job Description

Job Description

Job Title: Medical Records & Billing Specialist

Pay Rate: $21.00 / hour

Employment Type: Temp-to-Hire (Contract-to-Permanent)

Location: Brentwood, TN (On-site during training/contract period; Hybrid 2-3 days remote post-conversion)

Position Overview

We are seeking a detail-oriented, self-motivated Medical Records & Billing Specialist to join a mission-driven healthcare organization in Brentwood, TN. This role is crucial to revenue cycle operations and patient care, combining high-volume medical record management with core billing and clearinghouse tasks.

If you thrive in a fast-paced environment, possess sharp attention to detail, and want to support a team dedicated to making a positive impact in the community, this is an excellent opportunity for long-term growth.

Key Responsibilities

• Medical Records Management: Process high-volume medical record requests efficiently while ensuring strict compliance with HIPAA guidelines and patient privacy laws.

• Clearinghouse Monitoring: Actively monitor daily claim transmissions to catch, troubleshoot, and fix front-end rejections before they reach insurance payers.

• Claim Scrubbing: Review and identify data errors (such as incorrect Member IDs or coding typos) to maintain a high "Clean Claim" submission rate.

• Revenue Operations Support: Collaborate directly with clinical staff to retrieve required missing documentation to successfully overturn claim denials.

• EMR Data Entry: Perform high-speed, high-accuracy indexing and data entry of clinical records into the Electronic Medical Record (EMR) system.

Qualifications & Requirements

• Experience: Proven experience handling medical records and revenue operations/billing in a healthcare environment.

• System Knowledge: Prior experience navigating EMR systems and billing clearinghouses is preferred.

• Skills: Strong data entry skills with an emphasis on speed and accuracy; exceptional attention to detail; ability to self-manage and prioritize dynamic workloads.

• Communication: Clear, proactive communication skills to collaborate effectively with internal billing teams and clinical staff.

• Education: High School Diploma or equivalent required.

Schedule & Working Conditions

• Hours: Full-time, 40 hours per week (8-hour daily shift with a choice of a 30-minute or 60-minute unpaid lunch).

• Flexible Start Times: Choose a consistent daily start time between 7:00 AM and 9:00 AM (once selected, start times remain fixed).

• Work Location: 100% in-office in Brentwood, TN during the initial contract period. Converts to a hybrid schedule (2-3 days remote per week) upon permanent hire.

Why Apply?

• Competitive Pay: Fixed $21.00/hour pay rate.

• Work-Life Balance: Flexible morning start windows and future hybrid remote work options.

• Mission-Driven Work: Join a dedicated, compassionate team providing vital healthcare services to the local community.

For California Applicants:

We will consider for employment all qualified Applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance (FCIHO), Los Angeles Fair Chance Ordinance for Employers (ULAC), The San Francisco Fair Chance Ordinance (FCO) , and the California Fair Chance Act (CFCA).

This position is subject to a background check based on its job duties, which may include patient care, working with vulnerable populations, access to financial and confidential information, driving, working with heavy machinery, or working in a warehouse or laboratory environment. Due to these job duties, this position has a significant impact on the business operations and reputation, as well as the safety and well-being of individuals who may be cared for as part of the job position or who may interact with staff or clients.