Lead ServiceNow Developer

Softworld, a Kelly Company

Overview Lead ServiceNow Developer – Direct Hire Opportunity. Fortune-ranked global manufacturer seeking a skilled Lead ServiceNow Developer to guide the design, development, and optimization of enterprise-level digital solutions within the ServiceNow ecosystem. Client Location: Oshkosh, WI Jobsite Location: Hybrid – 3 days onsite at Oshkosh, WI, Hagerstown, MD, or McConnellsburg, PA Responsibilities Lead the design, development, and implementation of ServiceNow solutions tailored to enterprise requirements. Drive platform upgrades, enhancements, and new feature deployments. Collaborate with cross-functional teams to analyze needs, propose solutions, and translate business objectives into technical deliverables. Ensure platform security, data integrity, and performance optimization. Create and maintain technical documentation, architecture diagrams, and process flows. Lead and mentor developers on best practices within ITSM, ITAM, and ITOM domains. Identify automation and AI/ML opportunities to increase efficiency and self-service capabilities in collaboration with business units. Integrate systems using REST, SOAP, and JSON APIs for seamless connectivity. Manage special projects focused on ROI, innovation, and digital transformation. Technologies & Frameworks ServiceNow | ITAM | ITOM | CMDB | Boomi | REST APIs | SOAP | JSON | ITIL | COBIT | DevOps | Agile | SDLC | AI/ML-driven automation | Data integrity & performance optimization Qualifications Bachelor’s degree in Computer Science, Information Technology, or related discipline 7+ years of experience managing enterprise IT platforms, including ServiceNow 5+ years of ServiceNow development or implementation experience ServiceNow certifications (Certified Application Developer or Implementation Specialist preferred) Strong understanding of ITIL, COBIT, and Agile/DevOps frameworks Experience leading ServiceNow implementations, integrations, and custom modules Excellent communication, leadership, and stakeholder management skills If you’re open to learning more, please respond at your earliest convenience. #J-18808-Ljbffr

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Vacancy posted 2 days ago

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