EAP Consultant in Atlanta, GA, Hybrid Role

Overview Provides direct support to organizations and their employees through the delivery of assessment, consultation, education and triage services. Uses knowledge of federal regulations to assist organizations in their appropriate handling of employee concerns and problems. Consults with employees and organizations on a variety of workplace and work-based issues. Provides clinical expertise in order to restore employees with diminished performance to healthy functioning. Conducts critical incident response services, EAP assessment and short‑term counseling, EAP orientations, customer webinars, critical incident response and health and wellness trainings. Manages caseload and other tasks including timely case documentation to meet quality, qualitative and quantitative performance expectations. Provides information and referral to appropriate level of care as well as to community resources. Participates in activities that help improve SBU and/or client performance, excellence and culture. Responsibilities Assuming responsibility for identifying individual and/or team’s operational challenges and recommending continuous improvement plans. Analyzing and presenting issues in a clear, concise, persuasive manner, both verbally and in writing. Developing effective working relationships with peers and supporting team members, including participation in train‑ings. Taking responsibility for own professional development to better serve members. Adhering to all contract requirements such as qualification, performance standards, meetings, trainings and company policy. Performing all other duties as assigned. Qualifications Minimum of 5 years of clinical experience after receiving the graduate degree. Clinical training must include instruction on chemical dependency, mental health and brief therapy. Understanding of workplace issues, business function and employee/employer relationships. Knowledge of EEO rules, ADA in the workplace, FMLA, and Drug‑Free Workplace Requirements. Ability to provide accurate client assessment including level of risk, substance abuse and dependency, job performance issues and referral to appropriate level of care. Competent in crisis intervention and solution‑focused, brief therapy in outpatient setting. Strong customer service, training and listening skills. Ability to interact effectively at all levels within the company and with external customers. Adaptable to new situations and changing priorities; comfortable with ambiguity and stress. Maintains a positive, achievement‑oriented attitude and is consistent in accomplishing expected objectives. General Job Information Title: EAP Consultant Location: Atlanta, GA (Hybrid Role) Grade: 26 Work Experience: Required Clinical Work Experience Education: Master’s (Required), Behavioral Health (Preferred) License and Certifications: Licensed independently behavioral health clinician (required). Preferred: CEAP (Certified Employee Assistance Professional). Salary and Benefits Salary Minimum: $70,715 Salary Maximum: $113,145 Magellan offers a comprehensive benefits package including health, life, voluntary and other perks that enhance physical, mental, emotional and financial wellbeing. Equal Opportunity Statement Magellan Health, Inc. is proud to be an Equal Opportunity Employer and a Tobacco‑free workplace. EOE/M/F/Vet/Disabled. All employees and applicants are required to understand, comply with and attest to the security responsibilities and controls unique to their position. Magellan is committed to providing equal employment opportunities to employees and applicants for employment without regard to race, color, creed, religion, sex, gender identity and expression, sexual orientation, marital status, age, national origin, ancestry, citizenship, physical or mental disability, disabled veteran or veteran of the Vietnam Era status, or any other factors protected by law. #J-18808-Ljbffr Magellan Health