Office Representative

Benefits:

Life insurance

Bonus based on performance

Competitive salary

Dental insurance

Flexible schedule

Health insurance

Opportunity for advancement

Paid time off

Signing bonus

Training & development

Vision insurance

At Dan Mensch's GEICO Local Office, we believe great insurance professionals come from all kinds of backgrounds. Whether you're already licensed and experienced or looking to start a new career, we're searching for motivated individuals who enjoy helping people, building relationships, and growing professionally.

We are especially interested in candidates who are positive, coachable, hardworking, and eager to learn. If you're someone who enjoys working with people, takes pride in delivering excellent service, and is excited by opportunities to grow, we'd love to meet you.

Bilingual Spanish-speaking candidates are highly valued due to the diverse communities we serve, but all qualified candidates are encouraged to apply.

Position Overview

As an Insurance Office Representative, you'll work directly with prospective and existing customers to help them understand their insurance options and choose coverage that fits their needs. You'll build relationships, provide exceptional service, and help clients protect what matters most.

This role combines sales, customer service, and relationship-building in a supportive environment where training and development are prioritized.

Key Responsibilities

Build and maintain strong relationships with new and existing customers

Educate clients on insurance products, coverage options, and policy benefits

Develop leads and follow up with prospective customers

Schedule appointments and conduct insurance reviews

Identify customer needs and recommend appropriate insurance solutions

Provide exceptional customer service through phone, email, and in-person interactions

Assist clients with policy questions, changes, and service requests

Maintain accurate customer records and agency documentation

Participate in ongoing training and professional development opportunities

Qualifications

Strong communication and interpersonal skills

Positive attitude and willingness to learn

Coachable and open to feedback

Self-motivated with a strong work ethic

Customer-focused and relationship-oriented

Organized and detail-oriented

Comfortable learning new technology and insurance systems

Ability to work effectively in a team environment

Previous sales, customer service, retail, hospitality, banking, or relationship-building experience is a plus

Property & Casualty and/or Life & Health License preferred

Bilingual Spanish preferred but not required

What We Offer

Comprehensive training and ongoing coaching

Competitive compensation with bonus and commission opportunities

Career growth and advancement potential

Supportive team environment

Opportunity to work with a respected national insurance brand

The chance to make a positive impact by helping individuals and families protect their future

Who Will Thrive Here?

The most successful people on our team are not necessarily those with the most insurance experience—they're the ones who bring a positive attitude, strong people skills, and a desire to continuously improve. If you're motivated, dependable, and excited to build a rewarding career, we'll provide the training and support to help you succeed.

Join Dan Mensch's GEICO Local Office in Allentown, PA and discover a career where your attitude, effort, and commitment to helping others can make all the difference.