Clerk

Clerk

The position duties include a wide range of activities related to providing clerical support to operational and administrative areas. Operates under the direct general supervision of a Supervisor; the Clerk exercises no supervision over other employees.

The below statements are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing of all responsibilities, duties and/or skills required. Other duties may be assigned.

• Ensure documents are accurately filed
• Open, sort and route incoming mail; Prepare outgoing mail
• Operate office machines including scanners, copiers and fax machines
• Assist operational teams with administrative needs
• Provide back-up support for Receptionist
• Respond to participant, landlord and other clients' questions and concerns
• Perform data entry into SharePoint, and PHA business system
• Provide excellent customer service to participants, landlords, co-workers, clients and vendors
• Obtain certification in Housing Choice Voucher Basics within 120 days of employment
• Ensure regular attendance and punctuality
• Perform other duties as assigned

High School Diploma; Education equivalent to a two-year degree from a regionally accredited institution in Public Administration, Social Science or a closely related field preferred; Alternatively, a minimum of two years of progressively responsible work experience for a public agency, or related work in the social service or community service. Must be able to communicate effectively both orally and in writing; and possess strong computer and organizational skills required to prioritize tasks and demands and consistently to deliver work product on time.