Support Engineering Team Lead — Drive Customer Impact
Heidi
Heidi in Austin, Texas is seeking a Support Engineering Team Lead to drive the resolution of customer issues and improve product reliability. This role involves leading the Support Engineering team, owning queue health, and collaborating closely with Customer Support and Engineering. A strong focus on coaching and developing engineers is essential. Join us to make a real-world impact in healthcare with innovative AI solutions. #J-18808-Ljbffr Heidi
$122k - $302k
...is seeking a Partner Lab Support Engineer to provide onsite support... ...direction while ensuring teams remain aligned and proactive... ...candidate will directly impact product success and customer trust through their... ...implement test plans and drive clarity. The US base salary...CustomerFull time$22 - $27 per hour
...Research and Development team working on... ...reach Experience leading small teams... ...check Skills support, troubleshooting,... ...progressive leaders to drive change. That's the... ...transformation for our customers. Our expertise in... ...making positive impacts in our global...CustomerContract workTemporary workRemote work- ...experienced and dynamic Support Engineer to join our team. In this role, you... ...commitment to innovation and customer support excellence. If... ...growing team and impact change, while constantly... ...processes, driving efficiency and productivity Lead by example by updating...CustomerWork experience placement
$60k - $67k
...transform how field-based teams work, making their... ...re seeking a Technical Support Engineer to join the global... ...-class service to our customers. This is a fully remote... ..., share insights, and drive improvements. Knowledge... ...and your work directly impacts the safety and productivity...CustomerFull timeRemote workFlexible hours- INNERGY is seeking a Director of Solutions Engineering in Austin, Texas. You will lead our team of Solutions Engineers, shaping partnerships across Sales and Product to drive revenue and customer satisfaction. This role involves building effective processes, coaching the...CustomerFlexible hours
- ...Technical Support Engineer An Amazing Career Opportunity... ...for HID Global customers, particularly with... ...Services teams may provide assistance... ...communicating issue details, impact, and priority to... ...resolution. Leading major incident... ...challenges and want to drive change....CustomerWorldwideFlexible hoursShift work
$35 - $50 per hour
...Technical Support Engineer (Premium Team) Austin | New York City... ...understand their teams and customers, automate critical... ...to make a visible impact. If you want to grow... ...customer success teams to drive solutions. In this... ...escalations, leading customer calls, and...CustomerHourly payFull timeRemote workWork from homeFlexible hours- ...looking for a Trading Systems Support Lead to join our team in Austin, TX. This is a high-impact role at the intersection of engineering, leadership, and real-... ...market conditions Drive continuous improvement and... ...support and leading a customer support team Strong understanding...CustomerImmediate start
- ...the role The Product Support Engineer leads investigation and resolution... ...knowledge, and cross-team collaboration to... ...for recurring or high-impact production issues. Work... ...Engineering teams to drive system improvements and... ...improvements. Translate customer impact and feedback...Customer
- ...consultants for their leadership teams. We're dedicated to... ...services and support that is looking for a full... ...Support Team (Helpdesk) Lead. Key Accountabilities:... ...Technicians to provide excellent customer service by... ...ticket resolution that drives customer retention. You...CustomerFull timeWork experience placementWork at officeImmediate startRemote work
$85k - $112.5k
...empowered to make a real impact here, with a sharp and passionate team at your back. If Braze... ...WHAT YOU’LL DO The Support Engagement Lead is a member of the Recurring... ...service experience to customers. The Support Engagement... ...the Braze platform. Drive customer advocacy by...CustomerFull timeContract workWork at officeFlexible hours- Veriff is looking for a Senior Technical Support Engineer to join their team remotely within the USA. This role... ...involves solving complex technical issues for customers, mentoring fellow engineers, and driving initiatives that impact cross-team projects. Candidates should...CustomerRemote job
- Files is seeking a full-time Customer Support Engineer to work remotely or in-office in Austin, TX. This role is vital for resolving complex technical... ...resolution. The role offers great growth potential with pathways into management and product teams. #J-18808-Ljbffr FilesCustomerRemote jobFull timeWork at office
- ..., TX Department: Customer Success / Technical... ...defense. As a Support & Implementation Engineer , you’ll help our... ...customers and internal teams to activate,... ...(HRM) and now lead its evolution into... ...real, validated impact. Customer Success Obsessed - Drive outcomes, not dashboards...CustomerFull timeFlexible hours
- A leading technology company is looking for an Observability & Tools Support Engineer to provide high-impact technical support for its internal IaaS platform. This role involves monitoring... ..., with a focus on helping customers seamlessly onboard and resolve issues...CustomerRemote job
$112k - $167k
...is where the world's leading enterprises orchestrate... ...IT and business teams to unlock enterprise-... ...The Role As a senior support engineer, your primary goal is... ..., handling intricate customer issues directly while... ...ambiguous environment to drive impactful value across our...CustomerFull timeLocal areaFlexible hours$7,000 - $8,999 per month
...and be part of a team committed to creating a positive impact in the lives of fellow... ...matter, and we support you at each stage... ...Functional Title: Data Engineering Team Lead Job Title:... ...technical lead will drive data quality initiatives... ...scheduling with customer representatives as...CustomerFull timeTemporary workPart timeWork at officeRemote workShift work- ...Title: Technical Support Engineer Location: Austin,... ...delivery for HID Global customers, especially for... ...issue details, impact, and priority to the Engineering team clearly. Maintain... ...issue resolution. Lead major incident management... ...challenges and drive change; flexible...CustomerFlexible hours
- ...Product Support Engineer Kestra Holdings offers industry-leading wealth management platforms... ...Purpose. Partner with Impact. We are... ...Support Engineering team to support the launch... ...external vendors to drive resolution.... ...plus Exceptional customer service orientation...Customer
$90k - $120k
...Technical Product Support Engineer to join our global... ...Business Development team. This is an... ...by providing rapid customer technical support,... ...that will be deeply impactful in our ability to... ...markets. Our team is driving adoption of state-... ...conversion. Lead opportunity execution...CustomerFlexible hours- ...IT Operations Engineer is a handson, highly... ...a relentless drive to elevate the... ..., user support, and infrastructure... ...approaches across the team. Stay current... ...appropriate.* Lead the Disaster... ...technical background.* Customer diplomacy: You... ...be immediately impactful. You’ll be able...CustomerImmediate start
$70k - $95.5k
...Process Support Engineer I, New College Grad - Bachelor... ...that helps our customers manufacture display... ...on challenges and drive innovative solutions... .... We empower our team to push the... ...day in a supportive leading global company. Visit... ...growth.* Strategic Impact: Your role will directly...CustomerFull timeRelocationFlexible hours- ...Rosendin has been driven to positively impact the communities where we live and work... ...! YOUR NEXT OPPORTUNITY: The Engineering Team Lead is an engineering management position... ...skills Ability to identify and meet customers' expectations and requirements Proficient...CustomerContract workFor contractorsFor subcontractorWork at officeLocal areaFlexible hours
- ...feel confident and supported in every decision... ...agency owners, customers, and carrier partners... ...to help lead the way. Your Impact. The IT Operations Engineer is a handson, highly... ...and a relentless drive to elevate the IT... ...with development teams to integrate security...CustomerPermanent employmentTemporary workFlexible hours
$5,000 - $6,999 per month
Career Opportunities: CHW Training Support Team Lead (18189) Posting ID: 18189 - Posted - Dept of... ...Texas. If you are looking to make an impact and tackle new challenges, we encourage... ...multiple tasks, meeting deadlines and customer needs in a competing demand environment...CustomerFull timeTemporary workPart timeLocal areaRemote workShift work2 days per week3 days per week$57.49k - $67k
...Greater Austin IT Systems Support Specialist... ...urgent needs with lasting, impactful solutions. Who we want... ...creative solutions. Drives results: You have a strong... ...level with multiple teams across the organization... ...always emphasize high-level customer service. Decision...CustomerFull timeFlexible hours$116k - $159.5k
...Technical Product Support Engineer IV page is loaded##... ...that helps our customers manufacture display... ...on challenges and drive innovative solutions... .... We empower our team to push the boundaries... ...in a supportive leading global company.... ...innovative solutions**Impact*** Impacts the...CustomerFull timeLocal areaRelocation$30 - $54 per hour
...joining our dynamic team! You'll be at the... ...solutions that drive network stability... ...cloud running. We support all AWS data centers... ...equipment that ensure our customers have continual... ...of variables impacting the supply chain —... ...hardware, and network engineers, supply chain...CustomerHourly payRelocationFlexible hoursNight shiftWeekend work- ...group you’ll be a part of The Customer Support Business Group focuses on enabling... ...their lifecycle with Lam. We drive performance, productivity, safety... ...equipment and processes. The impact you’ll make As a Regional Product Support Engineer at Lam, you’re the backbone of...CustomerWork experience placementLocal areaRemote workWorldwideFlexible hoursNight shift2 days per week3 days per week1 day per week
- ...We are excited to grow our team with individuals who are as passionate... ...for providing technical support and assistance to our staff, troubleshooting... ...first point of contact for customers seeking technical assistance... ...to hear how you can make an impact! Company Description If you...CustomerTemporary workWork at officeRemote work
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