Admissions Coordinator

Job Description

Job Description

Monday–Friday, 9:00 AM–5:00 PM | $18–$20/hour + Multiple Monthly Bonus Opportunities + Additional On-Call Pay

The Phoenix Recovery Center is looking for a compassionate, motivated, and organized Admissions Coordinator to join our team.

This is a great opportunity for someone who enjoys connecting with people, working in a fast-paced environment, and helping individuals and families take the first step toward treatment.

Compensation

In addition to your regular hourly pay, this position offers multiple opportunities to earn additional compensation each month:

• $18–$20/hour DOE
• Individual bonus for each qualifying admission
• Additional monthly team bonus when the admissions department reaches established admission goals
• Additional pay for each scheduled on-call week

Our bonus structure rewards both individual performance and overall team success, giving you the opportunity to earn additional compensation above your regular hourly pay.

What You'll Do

As an Admissions Coordinator, you'll often be the first person a prospective client or family speaks with. You'll help guide them from their initial call through admission while making the process as smooth and supportive as possible.

Responsibilities include:

• Respond to prospective clients, families, and referral sources
• Complete intake screenings and coordinate admissions
• Gather required documentation and insurance information
• Verify insurance benefits as needed
• Maintain consistent follow-up with prospective clients
• Coordinate with clinical, medical, and residential teams
• Accurately document admissions activity in KIPU and other systems
• Participate in a rotating evening/weekend on-call schedule
• Occasionally assist with community outreach and relationship-building activities

What We're Looking For

• Strong communication and customer service skills
• Organized with excellent attention to detail and follow-through
• Compassionate, professional, and solutions-focused
• Comfortable managing multiple priorities in a fast-paced environment
• Motivated by helping people and contributing to team goals

Qualifications

• 2+ years of experience in admissions, healthcare, behavioral health, customer service, or a related field preferred
• Behavioral health or substance use treatment experience is a plus
• KIPU or other EHR experience preferred
• Proficient with Microsoft Office
• Valid driver's license and reliable transportation

Schedule

Monday–Friday | 9:00 AM–5:00 PM

Participation in a rotating evening/weekend on-call schedule is required and includes additional on-call compensation.

Benefits

• Health, Dental & Vision Insurance — 75% employer-paid
• $50,000 Life Insurance
• 401(k) with employer match
• PTO
• Sick days
• Paid Holidays

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