Client Manager, B2B Lead Gen Agency (Hiring ASAP)

Job Description

Account Manager, B2B Lead Generation Agency

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If you've "been there and done that" as a B2B Account Manager (preferably in marketing, sales or lead generation) have a tenacious grit & want to play a key role in a growing team: Keep reading.

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Upcision is a performance marketing agency that delivers leads and appointments to companies ranging from SMB to Fortune 500. You will be the owner of those relationships.

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Who you are:

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You position yourself as a partner: Supporting the client goals to minimize CAC and maximize ROAS. You let them know you want them to win & you're not afraid to hold them accountable. You're a likable person who also knows how to hold the line and enforce boundaries.

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You're proactive. You see around corners. You jump at leading indicators to action things. You know how to hold your own in a room. You understand how marketing and sales works + can "talk the talk" when it comes to clients who are buying leads and working them

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You will own:

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Client onboarding

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Early + often check ins for first 90 days

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Diagnostic and maintainance calls

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Client retention

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Lead return processing / lead quality investigations

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Upsells and marketing budget raises

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Work cross-functionally with lead production + verification teams

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Ideal Background

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• 3+ years as an Account Manager (preferably within B2B, Sales or Marketing) or Client Delivery Manager
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• Have a strong background in B2B Sales, marketing and lead generation: You understand the product we're selling to clients.
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• A track record of reducing churn and upselling accounts
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• Comfort with conflict: Direct, calm, firm
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• Strong written communication, high precision, no fluff
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• The instinct to build light process so the company stops relying on heroics
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• People genuinely like you and you know your worth
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You are wrong for this if

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• You're a "people pleaser" who thinks "the customer is always right"
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• You 're averse to having hard conversations that help a partnership
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• You prefer a slow-paced, large-company/BPO type environment
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• You don't like to be hands on and independent
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Logistics

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• Fully remote
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• Direct access to CEO, real authority
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• Work with ops lead + fulfillment team
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If you’re a calm assassin who protects revenue and makes clients trust you more after conflict, apply.