L&D Manager

Job Title: Learning & Development (L&D) Manager Location: Bronx, NY Position Overview We are seeking a dynamic and bilingual (English/Spanish) Learning & Development Manager to lead our employee training and onboarding initiatives in a fast-paced food and beverage environment. This role is responsible for designing, developing, and delivering engaging training programs that support operational excellence, employee growth, and a strong company culture. Key Responsibilities Onboarding & Orientation Lead and continuously improve the new hire onboarding experience across all roles Facilitate engaging new employee orientations in both English and Spanish Ensure all onboarding materials are compliant, up-to-date, and aligned with company values and policies Partner with HR and operations leaders to ensure smooth integration of new hires Training Design & Delivery Design, develop, and implement training programs for frontline employees, supervisors, and managers Deliver instructor-led and hands-on training sessions in both English and Spanish Create training materials including presentations, job aids, SOPs, and e-learning content Evaluate training effectiveness and continuously improve content based on feedback and business needs Operational Training Support Collaborate with operations teams to identify skill gaps and training priorities Support compliance training (e.g., food safety, workplace safety, company policies) Standardize training processes across departments and locations Ensure consistency in training delivery and documentation Employee Development Support career pathing and development programs for frontline and supervisory employees Coach managers on effective training and coaching techniques Help build a culture of continuous learning and development across the organization Qualifications Bachelor's degree in Human Resources, Organizational Development, Education, or related field (or equivalent experience) 5+ years of experience in Learning & Development, Training, or HR Fluency in both English and Spanish (required) Proven experience designing and delivering training programs for diverse workforces Strong facilitation and presentation skills Experience with onboarding programs and employee engagement initiatives #J-18808-Ljbffr Larson Maddox