Maitre'd

Maitre'd

Vic's is hiring for a Maitre'd Position in East Village, New York City. Base pay starts at $20/hr.

The Maitre' D will be responsible for the following:

• Warmly and efficiently welcome and seat guests with the support of your team
• Build and plot the reservation book to optimize seat utilization and to ensure positive guest experience
• Direct the host staff to maintain high standards of service execution
• Act to best resolve problems to the satisfaction of all parties involved
• Ensure all information provided to guests and team members is current and accurate
• Recognize regular and VIP guests, and learn their seating preferences
• Maintain exceptional cleanliness at the host station
• Communicate clearly and effectively with guests, managers, and fellow team members to ensure guests feel well taken care of
• Possess knowledge of the local area to provide relevant directions, recommendations, and resources to successfully fulfill guest requests
• Maintain a constantly professional, friendly, and hospitable work space

Requirements:

• Minimum of 2 years working in Hospitality or Guest Services, preferably in NYC
• Excellent written and verbal communication skills
• Previous experience with Resy and/or OpenTable
• Schedule flexibility, willing to work mornings, nights, weekends, or holidays
• A friendly, outgoing personality and enjoy social interaction with a can-do attitude
• Passion for restaurants, food and hospitality, and the job
• Able to think independently & collaboratively, with good judgement and problem solving skills
• Have an eye for detail and care in regards to the restaurant's appearance and cleanliness
• Able to provide proof of vaccination per current city mandate

Vic's provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.