Patient Care Coordinator

Job Description

Job Description

Pride Health is hiring a Patient Care Coordinator to support our client’s medical facility based in Fayetteville, NC 28314. This is a 6+ month assignment (Possibility of extension or conversion) opportunity and a great way to start working with a top-tier healthcare organization!

Job Details:

Job Name: Patient Care Coordinator

Location: Fayetteville, NC 28314

Duration: 6+ months Contract (Possibilities of extension or conversion))

Payrate: $18/hr -$20/hr. on w2/Pay Rate is based on experience and educational qualifications.

Schedule: Business Hours- Mon- Fri

Job Responsibilities:

• Greet/check-in & check-out and direct patients and visitors.
• Schedule appointments, update patient information in practice management system and provide information to patients.
• Process payments and handle patient complaints.
• Ability to build and maintain rapport with all referral sources.
• Ability to multi-task and work in a fast-paced environment
• Organizes workflow and appointment by reading and routing correspondence, collecting customer information, and managing assignments.
• Completes requests by always greeting all clients & patients with courteous and respectful interactions, on the phone, via email or portal interaction, and answering or referring all inquiries as appropriate team member.
• Maintains patient confidence and protects operations by always keeping information confidential in compliance with all HIPAA rules and regulations.
• Ability to de-escalate dissatisfied patients and offering patient assistance and support as needed.
• Secures information by completing all necessary actions required within the assigned system and established procedures.
• Provides all historical reference required by utilizing filing and retrieval systems. · Contributes to team effort by accomplishing all related tasks as needed.
• Always provides superior customer service excellence.
• Remains flexible on behalf of the position and the team
• Ability to interact both positively and professionally through multiple departments within the practice.
• Ability to work both independently as well as within a team environment.
• All other duties as assigned.

#PHCUHGClinical $250

Pride Global offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

About Pride Health

Pride Health is Pride Global's healthcare staffing branch, providing recruitment solutions for healthcare professionals and the industry at large since 2010. As a minority-owned business that delivers exceptional service to its clients and candidates by capitalizing on diverse recruiting, account management, and staffing backgrounds, Pride Health's expert team provides tailored and swift sourcing solutions to help connect healthcare talent with their dream jobs. Our personalized approach within the industry shines through as we continue cultivating honest and open relationships with our network of healthcare professionals, creating an unparalleled environment of trust and loyalty.

Equal Employment Opportunity Statement

As a certified minority-owned business, Pride Global and its affiliates - including Russell Tobin, Pride Health, and Pride Now - are committed to creating a diverse environment and are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics.

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.

Company Description

Pride Health offers eligible employee’s comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.